9 client-services jobs found in Berlin

Job Description & Responsibilities If you are motivated, have strong initiative, and are analytical and methodical, we can offer you a position that will challenge and reward you. You will be part of an exciting team helping shape one of the world’s strongest trading and brokerage brands. The successful candidate for the Securities Transfer Specialist position will be responsible for but not limited to: Resolution of client inquiries via telephone, e-mail, and online chat for Free of Payment and Global Asset Transfers, as well as Cash Transfer related client support Closely work with our back office to manage and resolve all securities-related queries from our clients globally, including systematic follow-up to resolve pending transfers/settlements, differences and breaks. Support Operations Service in their Securities/Global Custody day-to-day transactional business in the field of Settlement (clarifications and follow-up on Settlements completion)...

The Location: Germany / Germany Remote Grade/Level: 10 (relevant for internal applicants only) The Role: S&P Global Commodity Insights is seeking a Client Service Manager to cover territory across Europe, while you will be mainly focused on clients based in Europe, you will be expected to support customer globally within your working hours. The Client Service Manager is responsible for partnering with Sales and Client Development Managers to provide the best possible customer experience to support new customer business, existing customer retention and existing customer growth through on-site support, training (both online and on-site), and integration of S&P Global Commodity Insights services within customer workflows. The goal is to facilitate excellent customer service as a value differentiator. This position is responsible both the remote and on-site support and training of Commodity Insights’ products ensuring customers derive optimal value from the...

About OKX: Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance. Who We Are: OK Group's cryptocurrency exchanges (Okcoin and OKX) are two of the world’s largest and fastest growing...

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence. The sales team responsible for our German Government sector is driven by our mission to make the world a safer place by tracking and investigating activities that involve cryptocurrency like human trafficking, terrorist financing, and money-laundering. We’re experts on the “why” and the “how” with deep relationships and knowledge of navigating government sales processes.  Senior Account Executives establish trust...

Interactive Brokers (U.K.) Ltd. (“IBUK”) seeks an individual to join our Technical Operations team in London to continue our growth. To provide the best online trading experience in the world, Interactive Brokers software, systems, and other crucial business technology must be maintained, monitored and supported at all times with locations across the globe with vigilance, tenacity and precision. Interactive Brokers maintains a small team of cross-trained and exceptionally responsible individuals unbound to one specific skill or discipline to achieve that goal.   With bushido spirit, these operators develop tools, systems and solutions to ensure the correct function of the various systems encompassing Interactive Brokers’ platform. The operators gain experience and provide additional value working under the expert direction of senior trade, skill and industry experts to resolve complex issues with specific technology, hardware and software components.   Interactive...

Who We Are At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.   We invest in our people as much as we invest in technology. We are...

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world? Binance is looking for an experienced Customer Support representatives to set up and expand our customer support operations. Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time and accurate information. Support is via a live chat and phone, and will include but not limited to customer queries, complaints, and identification approval process for our world-class cryptocurrency exchange platform. The best Customer Service Representatives are genuinely delighted to help customers....

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world? Data-driven based business is the core in helping us to use the cloud-native platforms to serve tens of millions of crypto-currency users. Engineers and Data Scientists across the company use the data platform to do interesting and impactful analyses for continuous innovations. As a data scientist, you will have the opportunity to leverage rich data (PB-level scalability) and state-of-art machine learning infrastructure to develop data products that are used by our tens of millions of crypto-currency users. You will collaborate with a strong team of engineers, data analysts, business operation and...

About the job:   As one of the leading, global trading and investment platforms, Saxo is a 30-year-old fintech on a mission to get curious people invested in the world. Saxo onboards clients from across the Globe and in our efforts to combat money laundering, terrorist financing and financial crime, we   are strengthening our capacities in our CEE onboarding team  in Prague and are looking for an Analyst with Polish, Slovak or Czech language. As Analyst, you will be working with a wide variety of tasks within the financial crime and anti-money laundering area. You will be responsible for processing the incoming clients applications in accordance with the KYC business procedures, and in line with the Global Minimum KYC Standards and Saxo Group’s Risk Appetite. Further, you will identify potential improvements to onboarding process flows and procedures, and come with improvement suggestions and be involved in the implementation of those together with other...