2038 client-services jobs found

At Coinbase, our mission is to increase economic freedom around the world , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all...

Job Title Client Services Analyst (ENG) - A NEW ground breaking investment journey - IG Startup Job Description IG Incubated Startup: IG Group is now incubating a brand-new business venture with the ambition to build an app-first offering that will re-imagine the world of investing. Building on our core competencies in design, execution, and user experience, we will deliver a market-leading proposition to new and existing IG customers globally that will disrupt and inspire. This will be an incubated business with dedicated teams operating in a start-up fashion. Calling all passionate Client Services A nalysts – Come and join the game-changers! In building a new and exciting proposition that will deliver the world’s most compelling individual investor experience, we need a customer-focused Client Services Analyst to help in delivering personalised and inspiring client experiences and a level of customer service that engages, educates, delights and...

Job Title Client Services Team Lead (ENG) - A NEW ground breaking investment journey - IG Startup Job Description IG Incubated Startup: IG Group is now incubating a brand-new business venture with the ambition to build an app-first offering that will re-imagine the world of investing. Building on our core competencies in design, execution, and user experience, we will deliver a market-leading proposition to new and existing IG customers globally that will disrupt and inspire. This will be an incubated business with dedicated teams operating in a start-up fashion. Client Services Team Leads – Come and join the game-changers! In building a new and exciting proposition that will deliver the world's most compelling individual investor experience, we need a Client Services Team Lead to guide our teams in delivering personalised and inspiring client experiences and a level of customer service that engages, educates, delights and empowers our clients....

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Services Technical Support Engineer What does a successful Client Services Technical Support Engineer do at Fiserv? This candidate would be responsible for troubleshooting client reported product issues, using the systems, framework, logging available. Once defects are identified, the information is packaged up and handed off to the development team to deploy the solutions. Assists with troubleshooting client reported software...

The Role: Representative I, Client Services The Team: The Wall Street Offices (WSO) Product Support team is responsible for assisting technical and business professionals with the IHS Markit WSO product suite. This includes participating in product testing, product documentation, and providing valuable client feedback to the product teams. The Impact:  This role giaves you the understanding of Loan syndicate market and how this works in the financial market and this role offers so much to learn in terms of technical / operational aspects of the WSO Product suite. Responsibilities: S&P Global has an opening for a new member of the WSO Product Support team in Noida. This role requires daily interaction with clients, assisting with usability questions, troubleshooting, and providing installation and configuration assistance for the IHS Markit WSO product suite. The ideal candidate should possess excellent customer service skills, financial knowledge, and have...

S&P Global Market Intelligence The Role: Associate, Client Services (CIQ and CIQ Pro) Grade (relevant for internal applicants only): 07 The Location: Makati City The Team: As a member of the Client Services team, you will serve as an expert for the Capital IQ and Capital IQ Pro platforms. You will be responsible for providing client support on our business intelligence tool by holding diagnostic conversations and driving product usage and revenue. Working on a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, News, and Technical Support. The Impact: This role assists market leaders and decision-makers across the financial services industry. You will help our clients resolve issues, interpret our data, and navigate the S&P Capital IQ and Capital IQ Pro platforms so that they can make decisions with conviction. What’s in it for you: Grow and improve your...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day.  Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are seeking a Client Services Executive to join our rapidly growing global workforce in Dubai. This position will be the first point of contact supporting our diverse global client base in their day-to-day trading activities. This position will become familiar with and thoroughly understand our company’s processes, products, and sales techniques per region. The main objective of the Client...

S&P Global Market Intelligence Graduate Client Services Associate - January 2024 The Role S&P Global Market Intelligence Client Services Associate Development Programme 2023 has an approximate duration of 18 months. It begins with an intensive training schedule focusing on a variety of areas including: Capital Markets, S&P Capital IQ Platform, and Excel Plug-in, combined with on the job learning experience. Participants must pass a rigorous evaluation process that will test and stretch their skills and capabilities. The Location: Paris, France The Team You will be part of a rapidly growing organisation with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. We are looking for high achievers from a diverse pool of undergraduate & postgraduate institutions that are passionate about client services and want to develop their career in a dynamic, high...

Job Description Job Description Summary: Cboe Data and Access Solutions “ DnA ” is a data and analytics division of Cboe with a broad suite of sophisticated products and services designed to help clients navigate the markets.     Location: Chicago or NYC ( flex/hybrid), or Remote with travel once a month to office Client Services Product Specialist : DnA Core Data and Applications   Cboe seeks an inspirational and experienced team member who will join a team of professionals in providing our customers with world-class technical support.  The candidate will be responsible for providing in-depth, client facing, technical product expertise to support the DnA division with specific focus on DnA Core data and applications supporting the generation and distribution of real-time data, risk and portfolio analytics and reference data.  These platforms are real-time low-latency systems that are actively utilized by the most demanding...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is hiring! We are seeking a Shift Manager - EDGAR Compliance Client Service member to join our team. This role is the epitome of Customer Service excellence, a professional who leads by example. The mannerisms of a successful Shift Manager combines professionalism, product-line knowledge gained through experience, and the highest level of service skills. This employee should be a guide for our clients to ensure that the Broadridge experience is a positive one from start to finish. This role is also one of the mentor, and the Manager must possess the skill and understanding to transfer knowledge to other Customer Service Associates to encourage learning, growth, and career development. A positive role model and future leader. This person will be...

S&P Global Market Intelligence Graduate Client Services Associate - January 2024 The Role S&P Global Market Intelligence Client Services Associate Development Programme 2023 has an approximate duration of 18 months. It begins with an intensive training schedule focusing on a variety of areas including: Capital Markets, S&P Capital IQ Platform, and Excel Plug-in, combined with on the job learning experience. Participants must pass a rigorous evaluation process that will test and stretch their skills and capabilities. The Location: Frankfurt, Germany The Team You will be part of a rapidly growing organisation with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. We are looking for high achievers from a diverse pool of undergraduate & postgraduate institutions that are passionate about client services and want to develop their career in a dynamic,...

S&P Global Corporate The Role: Delivery Analyst The Grade: 08 The Location: Penang, Malaysia What's In It For You?: This position is for providing online fulfillment of customer orders which includes setting up entitlements and licensing in one or more delivery systems. Standards are accurate and timely entitlement and delivery of International and US online software and data products. Duties include processing orders, document retention maintenance, customer subscription research and daily interactions with internal customers, i.e., Sales, Order Management, Customer Support, Delivery Americas, etc. Responsibilities: Responsible for order fulfillment of online subscription orders User Management (Help Desk) dealing with customer queries related to product access Knowledge to answer simple internal or external customer questions/requests Ability to perform order entry into one or more delivery systems and basic order troubleshooting Responsible...

S&P Global Market Intelligence The Role: Client Services Associate (Mandarin and Korean speaker) The S&P Global Market Intelligence Client Services Associate Development Program offers emerging professionals an opportunity to join a rapidly growing company with an exceptional corporate culture. The program seeks to attract high achievers from a diverse pool of undergraduate institutions. Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication. You will serve on the Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the S&P Global Market Intelligence Platform. The Client Services Associate Development Program prepares you for a successful career in a client-facing roles following your 18+ months in Client Services. As a member of Client Services, you will serve as a solution generalist for the S&P Global Market...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Services Support Omaha, NE What does a great Client Services Support do? This role will be the primary contact and act as the internal owner for a portfolio of SMB Direct merchants.  By increasing overall customer satisfaction, the position will support Fiserv revenue growth through increased retention and increased product/service penetration.  Responsible for client solution penetration and education, account monitoring and portfolio...

S&P Global 2024 Market Intelligence Client Services Associate Development Program Role: Client Services Associate The Location: Beijing / Shanghai The S&P Global Market Intelligence Client Services Associate Development Program offers emerging professionals an opportunity to join a rapidly growing company with an exceptional corporate culture. The program seeks to attract high achievers from a diverse pool of undergraduate institutions. The Team: Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication. You will serve on the Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the S&P Global Market Intelligence Platform. The Client Services Associate...

Job Description Job Description Summary: Cboe Data and Access Solutions “ DnA ” is a data and analytics division of Cboe with a broad suite of sophisticated products and services designed to help clients navigate the markets.  Client Services Product Specialist: DnA Platform and Execution Services Cboe seeks an inspirational and experienced team member who will join a team of professionals in providing our customers with world-class technical support.  The candidate will be responsible for providing in-depth, client facing, technical product expertise to support the DnA division with specific focus on platform and execution services.  These platforms are real-time low-latency systems that are actively utilized by the most demanding professional market participants. The Product Specialist’s key task is to provide exceptional client experience in conjunction with helping clients tap the full potential of our feature rich portfolio and risk management platform, and to...

Job Description Summary: Cboe Data and Access Solutions “DnA” is a data and analytics division of Cboe with a broad suite of sophisticated products and services designed to help clients navigate the markets.   The Client Services Solutions Specialist will be responsible for the assessment of business requirements, technical architecture, design and implementation of the client support tooling and solutions required in order to provide a first class experience to our clients and to meet the demands of our growing customer and product offerings. Responsibilities Work with key internal stakeholder teams to implement a gap analysis of existing client facing systems, client-support tooling, and processes. Review on an ongoing basis Produce a comprehensive set of requirements and recommendations to improve efficiency and effectiveness of systems used to provide client facing support Lead the analysis, design and implementation efforts in collaboration with wider...

As an Operations & Client Services Specialist, you will be the backbone of our OTC platform, ensuring brokers' seamless and effective utilization of our technology. You'll be the go-to expert for broker support, proactive training, problem resolution, and system enhancement. Your dedication to client success and satisfaction will contribute to refining the user experience and advancing the functionality of our platform. Key Responsibilities: Broker Support: Serve as a responsive and knowledgeable point of contact for dealing and operational users of the Devexperts OTC platform, promptly addressing questions, concerns, and queries. Problem Resolution: Diagnose and resolve technical issues, liaising with internal tech teams and effectively communicating solutions to clients, ensuring minimal disruption to their operations. Escalation Handling: Manage and escalate complex issues to appropriate internal teams, ensuring timely follow-up and resolution. Client...

At Coinbase, our mission is to increase economic freedom around the world , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge are seeking a Client Services Associate to join the Regulatory Service team based in our Gdansk, Poland office. As a member of the FCS Client Delivery team your focus will be the servicing of our Digital Services clients, encompassing the production of monthly and Digital Factsheets, servicing of Fund Centres and maintaining all other Digital Solutions. You will be involved in the monthly operational processes liaising with Investment Platforms, Life and Pension Companies, Asset Managers, and External Data Vendors to ensure data supply and factsheet publication is timely and accurate. This role will offer you the opportunity to engage with a number of different stakeholders internally and externally to ensure our Digital Services operate...

Role Purpose Supports the Client Service teams to provides analytical support to clients, and work directly with clients to resolve their queries. Role Responsibilities - Acts as a first point of contact for clients, taking ownership for the resolution of their basic queries - Drafts and distributes communications to clients regarding new products and services, service enhancements and disruptions, contractual licensing, and user permissions - Supports the onboarding process for new clients in conjunction with the Sales teams, identifying client training opportunities where necessary - Builds relationships with internal and external stakeholders, ensuring clients receive the best possible service - Analyses client queries and requests, extracting bespoke data when necessary, and escalating complex issues - Assists in the production of regular external client reports in line with business requirements and global reporting standards. Minimum Requirements...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Service Analyst II What does a successful Client Service Analyst II do at Fiserv? In this position, you will work in a dynamic, professional, client service-oriented environment with financial institution clients. You will provide day-to-day support answering questions and addressing complex issues. You will work directly with customers and have an opportunity to troubleshoot software application issues products. You will have frequent...

S&P Global Commodity Insights The Role: Client Service Manager (API) To assist with day-to-day management of Global API Team. It is a blend of management and hands on operational duties, such as responding to customer queries, taking calls. Responsible and accountable for managing and developing a team of people, setting direction, and deploying resources on varying projects, participating in organization-wide projects, while providing guidance and expertise on an as needed basis. Team Leaders are required to understand how other business units operate, how their goals align with organizational goals and some other commercial support responsibility. The Team: The Client Service API team is responsible for the client implementation and on-going support of our Machine to Machine offering. Responsibilities include, but not limited to, supporting, and ensuring that the client experience is maximized. The team also partners with global sales teams to pursue growth...