Full time
Saxo Bank
Gurugram, Haryana, India
Location - Gurugram (Onsite) About the job The Senior Client Service Associate (SCSA) is the face of Saxo towards Clients. The main responsibility of the position is to execute client service in a Professional manner driving positive NPS, adhering to the service processes and displaying compliant behavior . Besides the tasks of a CSA the SCSA has the skills and knowledge to solve the more complex queries and trading related issues Responsibilities Based on the work schedule the SCSA will execute the incommoding and other tasks to optimize client experience and efficiency . The position is mandated to Service clients within the structure and processes in Global Client Services. The SCSA also is mandated to handle VIP clients request with priority , and to the extend of other tasks...