9 3rd level lead support engineer jobs found in Tha Bangkok U Chu Liang

We are seeking a highly motivated Systems Support Engineer with at least 5 years of support experience in the financial industry. As a Lead Support Engineer in our team, you will work closely with a very experienced development team in supporting our industry-leading Real-Time Distribution System products. Job Responsibilities: Collaborate with globally-based support colleagues to further investigate issues with Real-Time Distribution System software components in internal and external client environments Apply and leverage knowledge and expertise of Real-Time Distribution System software components to provide thorough technical analysis and issue replications of complex issues Work with development teams as needed to bring issues to resolution Participate in Support case reviews Contribute to product and internal documentation Handle multiple complex issues in a challenging, dynamic technical environment Qualifications: 5 or more years of computer software...

The LSEG Real-Time Distribution System products integrate, distribute, and add value to information from and about the markets. This includes real-time and historical prices from data vendors, exchanges, and brokers; real-time and historical news from the press, the web and internal analysts; as well as internal calculations and other forms of proprietary information used to support crucial decisions. We are seeking a highly motivated Systems Support Engineer with at least 5 years of support experience in the financial industry. As a Lead Support Engineer in our team, you will work closely with a very experienced development team in supporting our industry-leading Real-Time Distribution System products. Job Responsibilities: Collaborate with globally-based support colleagues to further investigate issues with Real-Time Distribution System software components in internal and external client environments Apply and leverage knowledge and expertise of Real-Time Distribution...

Key responsibilities: Responsible for the backend design and development of platform Web and Mobile applications (iOS and Android) from the concept, requirement analysis, technical design, development, testing to the product rollout. Work very closely with Product Manager, Application Client development manager and other stakeholders to define the scope and timeframe for each product release. Elicit and prioritize technical requirements and further develop into the solution. Lead technical design activities and review the designs to ensure the Application backend exhibit performance, scalability, maintainability, appropriate reusability and reliability. Lead the global vendor resources to develop and deliver releases on time, on budget and on quality. Provide the prompt and excellent service support as the 3rd level support Ensure the appropriate documentation to ensure the requirements, architecture and knowledge are documented timely Research new...

Key responsibilities: Responsible for the backend design and development of platform Web and Mobile applications (iOS and Android) from the concept, requirement analysis, technical design, development, testing to the product rollout. Work very closely with Product Manager, Application Client development manager and other stakeholders to define the scope and timeframe for each product release. Elicit and prioritize technical requirements and further develop into the solution. Lead technical design activities and review the designs to ensure the Application backend exhibit performance, scalability, maintainability, appropriate reusability and reliability. Lead the global vendor resources to develop and deliver releases on time, on budget and on quality. Provide the prompt and excellent service support as the 3rd level support Ensure the appropriate documentation to ensure the requirements, architecture and knowledge are documented timely Research new...

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America, and Asia Pacific. We employ 24,000 people globally, more than half located in Asia Pacific. LSEG Bangkok is a key strategic technology centre with almost 1,000 highly skilled professionals from the Fintech industry. Our team in Bangkok builds best-in-class global...

Reasons to join us: LSEG is searching for talents to be part of our growing team with footprints across the globe. You will be a be part of the Development Application Support team providing the tier 3 support (3rd level support) and use your expertise to recommend technical solutions for LSEG products and services. Our products and services are actively running 24 hours/day and we have customers in 190+ countries around the globe accessing our service all the time. We provide tremendous amount of data with lowest latency to our customers. Joining our team will open opportunities to learn and gain real experience in many technologies, especially in Cloud and API platform, and service management for the global scale infrastructure. Responsibilities: • Investigate software functionalities problems raised by customers and internal teams. • Collaborate with development teams, products management in US and UK to resolve product technical problems. • Work with customer support...

Technology Demand and Capacity Analyst : Job Description BACKGROUND LSEG (London Stock Exchange Group) is a multi-billion pound global business: a leading global financial markets infrastructure and data group, with a deep commitment to excellence and delivering value for our customers. We’re leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. Within the Technology function, the Infrastructure & Cloud team manages the continuous availability and evolution of LSEG on-premise, in-cloud and hybrid infrastructure.    The Technology Demand and Capacity Manager position is a full-time role responsible for proactive forecasting analysis providing recommendations to supporting application business partners to ensure that no client impacting incidents occur.  The Demand and Capacity Manager will also be responsible for capacity confirmation and allocation within a virtual infrastructure environment.  KEY...

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America, and Asia Pacific. We employ 24,000 people globally, more than half located in Asia Pacific. LSEG Bangkok is a key strategic technology centre with almost 1,000 highly skilled professionals from the Fintech industry. Our team in Bangkok builds best-in-class global...

Technology Demand and Capacity Analyst : Job Description BACKGROUND LSEG (London Stock Exchange Group) is a multi-billion pound global business: a leading global financial markets infrastructure and data group, with a deep commitment to excellence and delivering value for our customers. We’re leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. Within the Technology function, the Infrastructure & Cloud team manages the continuous availability and evolution of LSEG on-premise, in-cloud and hybrid infrastructure.    The Technology Demand and Capacity Manager position is a full-time role responsible for proactive forecasting analysis providing recommendations to supporting application business partners to ensure that no client impacting incidents occur.  The Demand and Capacity Manager will also be responsible for capacity confirmation and allocation within a virtual infrastructure environment.  KEY...