An exciting opportunity to join a growing company and become a member of the IRM team. Your main responsibilities will be on-boarding our institutional partners and individuals as well as providing excellent customer service while maintaining a high level of customer satisfaction. You will be required to support managers and employees through a variety of tasks while providing the necessary support via phone and email. The key focus is to ensure that all tasks are completed accurately and delivered with high quality and in a timely manner.
IRM are responsible for Partner on-boarding, direct client account opening and daily support, with additional finance responsibilities including but not limited to Deposits & Withdrawals, Internal Account Transfer, Credit management, Rebate payments and exchange data management.
You will need to manage incoming calls and emails, providing customers with accurate and valid information in a professional and timely manner. You will be required to work cohesively with the team, ensuring processes and policies are followed.
Finalto Trading is a dynamic and forward-thinking financial services company that focuses on Forex, Spread Betting and CFD (Contract for Difference) trading.
Finalto is the financial division of Playtech PLC, a global and well established business traded on London Stock Exchange’s Main Market and a constituent of the FTSE 250 index. We are market leaders in next-generation multi-channel trading software, systems and liquidity services which are offered in a B2B capacity to our global partner network.
Our comprehensive B2B offering enables retail brokers to license our proprietary trading platform, CRM software, back-office and business-intelligence systems, and use our exclusive liquidity technology providing retail brokers with multi-asset execution, prime brokerage services, liquidity and trading tools.
Our B2C offering is an established and rapidly growing online trading and investment broker, Markets.com where you can trade share, index, currency and commodity CFDs rapidly and securely using any device with zero commission or fees on a cutting-edge trading platform. You can also invest in stocks and shares using the powerful platform marketsi.
The strength of our balance sheet is unrivalled and is the industry’s best and most stable venue for trading flow. Of course, Finalto operates with the highest degree of integrity regulated in a variety of jurisdictions.