Jan 10, 2022

Sales Support Assistant

  • Swissquote
  • Gland, Switzerland
Full time Banking

Job Description

As a member of our Retail Sales HQ Department, you will integrate the Sales Support & Coordination Team. Guided by the team manager, your main missions will consist in conducting different support and coordination tasks for Department Heads and Regional Sales Managers. 

Role Description

  • Assist the Sales teams in various sales administration tasks and account opening process
  • Provide full support to all Sales team members to ensure internal service level and client satisfaction
  • Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure smooth business operations
  • Support Department Heads with daily monitoring, reporting and validation
  • Centralize and assign incoming requests and tasks within Regional teams
  • Handle general internal and external correspondence and client enquiries
  • Contribute to improve systems and tools in internal project boards
  • Other administration/support  tasks as assignment from Department Heads

Qualifications

Profile

  • Fluent in English and French, any other language as German, Italian or Greek is a strong asset
  • Commercial apprenticeship (CFC) or equivalent
  • Excellent communication and collaboration skills
  • Experience using MS office
  • Being able to work in a team and autonomously and under pressure
  • Must be a resourceful self-starter, able to prioritize and manage multiple tasks

Additional Information

SQ1