Dec 14, 2021

Team Lead SAS Services Amsterdam

  • Saxo Bank
  • Barbara Strozzilaan 310, 1083 HN Amsterdam, Netherlands
Full time Customer Services Customer Support

Job Description

About the Job:

 

 

Do you possess excellent People Management skills and are you passionate about servicing Tier 1 clients? Do you furthermore enjoy setting the governance and framework for a team during and following a migration project?
As our new Team Lead you will be responsible for a team of 3 people in Amsterdam as well as 2 people in Antwerp.
You will act as key stakeholder and coordinator during the migration of our clients to the Saxo Platform.
Not the least, you will be a trusted point of contact for our Tier 1 clients and you will ensure that the team uses best practice when servicing our clients.

 

 

Your Profile :

 

 

We expect that the right candidate possess the following key competencies:

  • Good communication skills
  • Speaks and writes Dutch & English fluently
  • At least 5 years’ of experience with people management
  • Good listener
  • Ability to work under pressure still setting the right priorities
  • Structured approach with a good sense for details
  • Passionate with Stamina
  • Understands the importance of good team work utilizing the strengths of each individual

 

 

We offer :
 

We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo it is not about entitlement, it is about impact, no matter where you sit in the organisation. A good idea is always taken seriously and you can truly make a difference.
When you work here, you become part of the Saxo family. We invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and team efforts. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense.
We offer an attractive remuneration and benefits like 25 paid vacation days a year and a discretionary bonus depending on budget and individual performance and behavior.

 

 

 

How to apply :

Click Apply to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

 

 

End Date: