Dec 14, 2021

Senior Associate - German Language Expert

  • Saxo Bank
  • Gurugram, Haryana, India
Full time Customer Support

Job Description

About the Job:

 

 

Responsibility:
- Handling Client queries via Email and Phone calls.
- Maintaining Client data
- Product and Platform assistance
- Technical Support and access administration
- Client Reporting
- Funding and Equity Transfer assistance

 

 

Your Profile :

 

 

Mandate

 

  • Japanese Language Expert
  • Good English Language skills – spoken and written.
  • Good English communications skills.
  • Experience from a client support role/ Customer service role
  • Comfortable with calls handling process.
  • Comfortable with 24/5 shift environment.
  • Handling Client queries via Email and Phone calls.
  • Maintaining Client data
  • Product and Platform assistance
  • Technical Support and access administration
  • Client Reporting
  • Funding and Equity Transfer assistance

 

 

We offer :
 

The global sales organisation is responsible for growing total realized earnings and assets under management through acquisition of new direct and wholesale clients, as well as through activation of the already existing client relationships, cross- and up-selling, and development of global partnerships.
We aim to be digital-first and implement world-class digital engagement for all our clients and partners and focus on the human touch for our top clients and partners. This ensures that our teams in local offices spend their time on the most value-adding tasks with our partners and top direct clients. 
 

We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo, it is not about entitlement; it is about impact – no matter where you sit in the organisation. A good idea is always taken seriously and you can truly make a difference.
When you work here, you become part of the Saxo family. We invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and a supportive team environment. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense.
We offer an attractive remuneration and benefits like 20 paid vacation days a year, subsidised fitness schemes and free meals in the office cafeteria.

 

How to apply :

Click Apply to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

 

 

End Date: