Nov 29, 2021

IT Banking Platform Technician

  • Swissquote
  • Gland, Switzerland
Full time Banking Information Technology

Job Description

As an IT Banking Platform Technician, you will be part of Swissquote’s IT & Security Department, more specifically part of the team responsible for the support of our banking platforms.

After a training period about the trading world, our internal systems and procedures (SQL, Unix/Linux environment), you will :

  • Assist numerous departments of Swissquote on issues relating to the technical aspects of our platforms.
  • Proceed to the first step of investigation and collaborate with experienced colleagues to solve complex and critical cases.
  • Maintain, operate and update our customer databases using your SQL knowledge applied to internal procedures.
  • Investigate issues and provide first level support for our trading platforms
  • Assist senior colleagues with investigation on complex cases
  • Provide procedural databases extractions (SQL) for other departments
  • Participate in the daily monitoring of our IT Systems by executing and implementing specific checks

Qualifications

  • Apprenticeship (CFC) or ES diploma with preferably 1-2 years’ experience in a similar job
  • Your skills set include the following: Unix/Linux environment, SQL. Interest for scripting (Python, Perl, Bash) is welcome
  • Able to manage priorities and to provide excellent sense of customer service
  • Fluent in French and good knowledge of English
  • A strong interest in the fintech/banking world

Additional Information

More about Swissquote

A BANK THAT DOESN'T LOOK LIKE ONE
Located near Geneva and the lake, our Headquarters gathers 600 of our employees: young (34 years old average), multicultural (50 nationalities) and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, home-office policy, outdoor terracesports clubs and even... a real Pub for after-work moments.