Mar 22, 2022

Client Integration Specialist - Singapore (Hybrid)

  • BidFX
  • Singapore
Full time Client Onboarding Customer Support FX (Foreign Exchange) Technical Support

Job Description

About the Role

  • The role will involve setting up our buy side clients to be able to trade a variety of FX deal types with Liquidity providers and assisting the team with support enquiries from clients and the Sales/Account Management team

  • The role will give you the opportunity to hone your technical skills and learn a series of new skills relevant to the electronic trading industry including:

    • FIX – this is a specialist skill within the integration team and you will become an expert in this discipline working in this role alongside experienced consultants.

    • FX knowledge and client workflows – BidFX prides itself on providing customised solutions to its clients and your role in the team will give you exposure to these

    • Working with development to help design solutions and fixes where required

    • You will get the opportunity to work with and pick up a variety of other technical skills including XML/ATDL, SQL, Groovy, TCP/IP, SSL encryption, REST and C#/C++/Python/Java Trading/Pricing APIs

  • The role will provide you with a great understanding of financial trading technology and the FX market. You will gain experience working and dealing with prestigious buy and sell side firms as well as interfacing with technical and non-technical teams

  • You will be trained to understand the Financial Exchange Protocol (FIX) used extensively throughout the electronic trading industry

  • A career with BidFX entails working in tight technical teams, covering a wide variety of skills in a high tech, fast growing firm with a strong and fun company culture

About You

  • To join our integration team, you will need to have:

    • Ideally a degree in a STEM subject (Engineering/Maths/Science etc) or Computer Science

    • Experience using FIX protocol

    • Basic Linux/Unix skills

    • Some programming/scripting experience desirable

    • Basic understanding of networking/connectivity concepts

    • Excellent written and spoken in English

    • Proven analytical problem-solving skills

    • An interest in learning new technical skills across a variety of different disciplines

    • A keen interest in finance with some experience of FX or another relevant asset class (Equities/Futures/Options/Fixed Income)

  • You will be enthusiastic, organised and adaptable: a quick learner, able to pick up new skills with ease

  • You will be dedicated to quality and have a passion for problem-solving

  • You will also have excellent interpersonal skills and be able to fit easily into a multidisciplinary team