Nov 11, 2021

Sales Team Manager

  • Swissquote
  • Luxembourg District, Luxembourg
Full time Banking Sales

Job Description

  • Generate a strong sales pipeline through a combination of inbound and outbound calls with corporate and institutional clients, partners and leads
  • Build and sustain exceptional relationships with clients and partners
  • Utilise a consultative approach to identify client needs and provide client-focused solutions, working closely with partners in the client servicing, marketing, product, operations and compliance teams
  • Lead a team of retail client onboarding and activation specialists to convert retail leads into forex and equity trading clients
  • Develop sales targets and the tools to monitor progress towards these targets, implementing corrective actions when required
  • Run a high frequency of sales development activities including employee 1:1s, team meetings and training sessions, encouraging personal growth within the team
  • Engage with high value prospects to deliver strong sales conversions in the HNW and hyper-active trader segment
  • Work closely with Marketing to leverage marketing campaigns and improve performance of the conversion funnel
  • Work closely with Operations and Compliance to deliver efficient and fast client onboarding
  • Coordinate with VIP client services to facilitate the development of organic client development activities
  • Provide ongoing feedback from the ‘field” to ensure continuous improvement of our products, services and marketing
  • Plan and organise events, including conferences and sports sponsorships


  • Strong interpersonal skills with demonstrated ability to influence and persuade
  • Two years of experience in the financial services industry
  • Preferred experience in sales and client relationship development
  • Knowledge of brokerage, forex and derivatives products and services
  • Proven track record to design and implement a focused and efficient sales development strategy
  • Strong ability to think in terms of client experience
  • Effective in coaching team members and colleagues to develop their sales skills
  • Fluent in English. Additional languages spoken in Luxembourg are a strong advantage
  • Results-oriented, highly motivated self-starter with a strong work ethic
  • Taking responsibility for client and commercial outcomes
  • Perseverance in achieving sales and commercial objectives

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