Jun 01, 2021

Head of eFX Operations, Mauritius

  • Port Louis, Mauritius
Full time FX (Foreign Exchange) Operations

Job Description


DMALink Mauritius.png


Role: Head of eFX Operations
Location: Mauritius
Type: Management (Full time)
FX industry experience: Min 5 years
Compensation: Negotiable, above average*
Accommodation: Provided by the company

*Compared to average similar role in Mauritius


The Opportunity


DMALINK is a data-centric FX ECN created to resolve structural imperfections in foreign exchange markets and address the governance and conduct issues raised by regulators.


With an average daily turnover of $6.6 Trillion, Foreign Exchange (FX) is the largest financial market globally. DMALINK delivers real-time FX data to institutional FX market participants such as Banks, hedge funds, asset management firms, brokerages, proprietary trading firms, and other eligible counterparties.


This is a unique management opportunity to join a highly dynamic firm heavily focused on financial technology and global markets working in Mauritius. The location promotes an excellent work-life-balance, enabling you to experience a new environment away from the hustle of mega cities such as New York, London, or Singapore.


Head of Operations Mauritius


We are seeking to appoint a seasoned, well-rounded, and experienced Head of Operations to head a team of six members in Mauritius. You will work side-by-side with one of the founders to create efficiencies across the operations department and the wider business. The operations team monitors the company’s platforms, identifies and resolves issues that may arise on a day-to-day basis, and assists various teams within the business and across third parties in a range of projects relating to the company.


As the Head of Operations, you will drive to achieve operational excellence. You will oversee all operational procedures and tasks globally. You will have oversight and be responsible for the performance and optimization of all trading platforms, including the technical onboarding of clients and liquidity providers on the platform. You will develop best practices, acquiring expert knowledge of the platform’s technology back-ends and front-ends, anticipating operational risks, and taking precautionary and corrective measures to ensure business continuity and the highest service quality.


You will work with the UK-based data science team to continuously raise trading performance for platform participants. Further, you will be responsible for communicating effectively with all stakeholders while ensuring the operations team are well organised and performing well.


You will play an important part in the development of the company’s product offerings and its processes. You must enjoy teamwork with stakeholders distributed across global jurisdictions, overseeing the overall smooth running of global operations systems, including attending to regular calls (and physical meetings as the client community in Mauritius and across Africa grows) with global banks and financial institutions. This is a role for someone who wishes to be actively involved in operations and certain sales aspects.


The Challenge


  • Maintain good knowledge of the business and workflows of the company and create and enforce procedures, rules, and any regulation of the company and/or set out under relevant regulation
  • Create and maintain an inclusive environment where each team member can learn and thrive
  • Share knowledge and harness the power of information amongst all members of the team
  • Maintain highest standards of professionalism, integrity, and confidentiality
  • Attend meetings and calls with clients, providers, and other stakeholders
  • Ensure business continuity by identifying risk and resolving issues as early as possible



  • Must have at least five years FX experience with a background of trading platforms and ECNs. Must be familiar with liquidity management, FIX protocols, ECN technology, financial markets, and the regulatory landscape
  • Prior management experience not required, but a willingness and ability to manage a team is a pre-requisite
  • Good understanding of eFX Prime Brokerage clearing and settlement processes
  • Good understanding of connectivity and integration processes between tech providers and APIs



  • Outstanding written and spoken English
  • Fluency (written and spoken) in any additional language may be regarded as an advantage

We want to hear from you if you are independent-thinking, proactive, creative, passionate about FX, with an eye for detail, have a high degree of people skills and are well organised.



Apply Now