FX (Foreign Exchange)
We are actively seeking candidates for a unique opportunity to join a growing team working with our flagship product FlexTRADER, a highly customisable execution management system used by some of the largest investment banks and hedge funds in the world. The role represents an excellent opportunity to gain experience in dealing with high-profile clients, cutting-edge technology and the financial services industry.
You will support the FlexTrade suite of software and interact with our clients to understand their needs, design solutions and implement them, alongside the FlexTrade development team.
Responsibilities include both client facing and technical aspects to provide a high-quality technical relationship between our clients and the Client Services team:
Liaise with clients directly to define and understand business and workflow requirements.
Build rapport with the client teams and stakeholders.
Manage client expectations and clearly communicate timelines.
Act as primary technical contact to allocated clients for new requirements, support and project deliverables.
Implementation and Design:
Formulate the business and workflow requirements into technical solutions.
Use technical design and development skills to resolve complex problems across many different platforms.
Identify technical dependencies and recommend appropriate solutions.
Work alongside developers throughout the firm to design, build, test and deploy custom solutions.
On-board client and broker connections to our FlexLINK FIX network.
Implement and test new FX liquidity providers onto the FlexTrade liquidity aggregation engine.
Work with teams across the firm to continually improve the product, and drive future innovation.
Provide support to FlexTrade clients globally and advise on questions and queries.
Take ownership of issues from start to finish.
Pro-actively drive issue investigation to resolution, involving other parties and escalating where needed.
Liaise with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions.
Previous experience in a support analyst or a client facing role.
2:1 Bachelor’s degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics).
Knowledge of FIX protocol.
Technical knowledge and a desire to improve in areas such as C++, Java, SQL, Python, Shell-scripting, Linux, Windows.
Excellent analytical and problem-solving skills.
Ability to communicate confidently and concisely to both business and technical clients and colleagues.
Ability to work under pressure while remaining calm and composed.
Desire to learn both the business and technical aspects of the financial capital markets in which FlexTrade operates.
May be advantageous
Prior experience in Financial Software or Trading environment.
Fluency in other European languages
FlexTrade Systems is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER®, the world’s first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies.
FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.
Join our global team for the next stage of your professional career
FlexTrade is a global financial technology firm that serves the world’s most dynamic and innovative financial institutions by creating bespoke trading solutions giving them edge in today’s financial markets. Employing experts in every asset class, we work with intent and agility to bring our client’s multi-asset trading workflows to life.
With offices in North America, Europe and Asia, FlexTrade maintains an experienced staff of over 500 developers, programmers, strategists, and product specialists, who work hand-in-hand with our clients' technologists and traders to break new ground in the field of electronic trading.
FlexTrade is proud to be an equal opportunity employer. We respect and seek to empower each individual and the diverse cultures, perspectives, skills, and experience within our workforce.
WORK WITH A GLOBAL TEAM
OUR TEAM SERVICES CLIENTS ACROSS THE WORLD
ENGINEERS & DEVELOPERS
IN 9 COUNTRIES
PUSH THE BOUNDARIES
SOLUTIONS BUILT IN AN OPEN FRAMEWORK
The name FlexTrade is by design. We work in an open framework to ensure that we are pushing boundaries and delivering cutting-edge solutions to our clients. Think outside of the box and push innovation further
LEAD THE CHARGE
WORK DIRECTLY WITH WORLD-CLASS TRADING DESKS
Our development and client services team work with the largest investment banks, hedge funds, asset mangers, CTAs, and institutional investors in the world providing cutting-edge opportunities for your career growth. At FlexTrade you aren't just a resource on the team, we'll challenge you to take control and push boundaries.
GROW YOUR PERSONAL BRAND
DEVELOP YOUR SKILLS AND GIVE BACK
We encourage all of our employees to grow professionally and individually and promote personal and professional growth whether you are interested in training, networking, or volunteering.
Corporate Social Responsibility plays a big role in life at FlexTrade. We organize various ways for you to engage in charity activities during working hours and invest in personal causes through our partner, KIVA.