We are looking for a Program Manager for our Headquarters in Aix en Provence.
The smartTrade Program Manager will be responsible for managing the post sales implementation of smartTrade’ largest and most complex customers. You will serve as a trusted advisor, ensuring successful deployment and adoption of smartTrade products and services.
Roles and Responsibilities:
As a part of the ongoing relationship with our premium customers, the smartTrade program Manager:
Owns and stir the overall program delivery with the Customer, agreeing on key milestones and deliverables
Elaborates and Defines the program with the Customer and the smartTrade stakeholders
Owns the overall program governance on behalf of smartTrade
smartTrade representative on the Customer Program Steering Committee
Report using the appropriate format on the program progress, risks and priorities both internally and externally
Contract management with both the customer and the smartTrade sales executive in charge of the account
Runs the overall program progress on behalf of smartTrade
Proactively inspect all aspects of the smartTrade / Customer Relationship to minimize blind spots
Ensure continuous progress on all program work streams avoiding stalled activities. Consistent and lasting prioritization and dependency management (Risks)
Prioritization of program deliverables in accordance with customer objectives and smartTrade constraints
Will be responsible for the overall coordination of the various functions and project stream across these large and complex projects: Customer project manager, business and technology owners and in collaboration with smarTrade project managers
Accountable for the program successful completion
Create clarity and visibility into the customer’s needs and growth areas for the smartTrade sales team
Indirectly Drive ARR revenue by highlighting up-sells opportunities to the sales team
At least 5 years in program management with a successful track record, ideally, an experience in establishing and structuring the practice at a software provider
Proactive, pragmatic and solution driven
Comfortable challenging the status quo & Persuasive
Excellent communication and presentation skills
Type of contract: full-time, permanent role.
The position is based in Aix-en-Provence with travel required depending on customer’s activities
smartTrade Technologies is an award-winning pioneering company specialised in multi-asset electronic trading solutions, with 7 subsidiaries around the world London, Geneva, Milan, New York, Tokyo, Singapore and Aix-en-Provence, its headquarters and core of the research and development centre.
Our missions are focused on innovation, boosting technological changes, anticipating future challenges and putting R&D at the heart of our business.
smartTrade provides agile end-to-end trading solutions supporting Foreign Exchange, Fixed Income, Equities, Derivatives, Cryptocurrencies and Money Markets. Our solutions offer connectivity to over 130 liquidity providers, aggregation, smart order routing, order management, pricing, distribution, risk management and fully customizable HTML5 user interface.
smartTrade works with a variety of clients ranging from banks, brokers and asset managers to corporate firms. LiquidityFX for Foreign Exchange and smartFI for Fixed Income are provided as a fully managed and hosted service, colocated in all the main marketplaces globally.
smartAnalytics, our multi-asset Big Data analysis solution, allows the creation of historical or real-time dashboards and reports to interact more effectively with markets and end customers.
People and culture make smartTrade a great place to work. Each person is unique and has the opportunity to build their own career path. Being a part of the smartTrade team is to join an international environment shaped by collaboration, innovation and excellence. As we grow, we need to attract and develop key talent.
smartTrade Technologies is a software company specializing in the trading and finance sector. Its clients consist of investment banks, stock exchanges, brokers and pension funds. smartTrade allows real-time IT management of financial flows between these different players.
Joining smartTrade means joining an innovative and international company with offices around the globe including Aix-en-Provence, London, Geneva, Milan, New York, Singapore and Tokyo.
Skills development and your career are the main priority at smartTrade, providing a wide range of opportunities for learning, development and mobility.
Sport, its values as team spirit, performance and dynamism are an integral part of the culture of the company. smartTrade is also very committed and continuously supports various charitable and environmental actions.