Software Integration & Customer Support · London, London, City of
This role works alongside Delivery managers and Business Analysts on conducting investigations and analysis to come up with solutions to business problems and help to introduce AxeTrader, our e-trading platform, to new customers or new features of it to existing ones, while remotely working in close contact with our production team based in Germany to effectively deliver integration customer projects.
Your responsibilities will include...
Planning, coordinating and managing the assimilation of AxeTrader into an organization's existing computer network
Participating in designing of business processes, customers’ training development and deployment planning. Raise/enrich stories for functionality to be developed within the AxeTrader software.
Developing technical solutions to business problems to advance the client's project begins with defining, analyzing and documenting requirements - mainly concerned with ensuring an understanding of the core AxeTrader functionality and that it meets the requirements and demands of the project's key stakeholders
Conduct tasks related to feasibility studies, time and cost estimates, IT planning, applications development, , and implement new or revised applications systems to meet specific business needs or user areas
Provide analysis, configuration, documentation and testing for implementing new solutions, and instructing users about the AxeTrader software.
Raise any issues found in the Axetrader functionality with Support team and follow it through.
Support and contribute to the test scripts required to enhance our automated testing framework
Provision and maintenance of support documentation on centralised repositories such as Confluence and JIRA.
Manage SIT and input into release process
Work with team to ensure that high levels of automation are implemented and maintained across the teams
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Operate with a limited level of direct supervision.
Exercise independence of judgement and autonomy.
Highly motivated Technical Integration Business Analyst/Consultant to join our Software Integration & Customer Support team in order to help our customers integrating and implementing our e-trading platform with their IT environments. This person has worked across front office and back office and across business and IT Software development. They will be an enthusiastic technologist who would be joining an expanding platform in terms of client base and functionalities we offer. It is an opportunity to join a team that is consistently involved in projects of strategic value. You will be joining a team where your input to the support and change of the platform matters.
To be successful in the role, you have extensive experience in/with...
Solid experience from Front to Back integration and mapping of trading platforms IT processes workflows
Experience with preparing and delivering customer Demonstrations
Experience with Agile (Scrum) development methodologies
Knowledge and passion for FinTech
Excellent interpersonal skills and be able to effectively communicate across all levels, with a diverse and international team
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Problem solver profile with analytical mindset.
Multitasking and organisational skills.
Availability for flexible working hours and for business trips with short notice.
Understanding of fixed income e-trading workflows.
Good command of Linux, Java and SQL environments.
Fluent English, spoken and written.
5-8 years of relevant experience
WAITING FOR YOU
Become part of a fast-growing business that drives electronification of Fixed Income markets
Join an energetic, entrepreneurial environment that allows you to thrive and work without the constraints of working for a large corporation
Operate in a flat hierarchy with direct access to decision-makers, colleagues from 19 countries and customers on 5 continents
Work flexibly in an open-space office or from home with active breaks, socials and much more
THE CUTTING EDGE OF FIXED INCOME TRADING TECHNOLOGY
We are a global fixed income trading software company that delivers unique market making, price making and order execution with our AxeTrader software. AxeTrading is uniquely positioned to empower banks, buy-side firms, agency brokers and exchanges to maximize their fixed income trading strategies successfully with aggregated liquidity, multiple pricing feeds, powerful client servicing and execution capability across voice and electronic trading. AxeTrader provides traders with access to market aggregation, enhanced data and trading workflows in a single desktop enabling more efficient and transparent trading. It interacts seamlessly across execution venues and data sources to deliver the STP processing, reporting and audit workflows required to comply with the expanding regulatory environment.
AxeTrading was founded in 2009 and is headquartered in London with a technology innovation centre in Germany and sales offices in Sydney and Singapore.
Passion cannot be programmed. But we use it in our software development.
Passion cannot be programmed. But we use it in our software development.
AXETRADING IS BEING SCALED UP BY PEOPLE AROUND THE WORLD WHO SHARE OUR VISION
We employ a global team of ambitious and passionate people from diverse backgrounds.
You’re the kind of person who wants to join a community of forward-thinking people, all personally and professionally invested in our mission.
We believe in empowering our people in their work, giving them autonomy and ownership of what they do. We want everyone at AxeTrading to own their story and their successes - working with us means you’re not just another cog in the machine.
At AxeTrading, you will work with some of the most talented people in the financial technology (FinTech) space. We have been experiencing sustained growth across markets spanning Europe, Asia and Australia. This creates continuous opportunities to be challenged, evolve your knowledge and skills, and work with some of the brightest individuals in the industry.
A global fixed income trading software company that delivers unique market making, price making and order execution with our AxeTrader software. AxeTrading is uniquely positioned to empower banks, buy-side firms, agency brokers and exchanges to maximize their fixed income trading strategies successfully with aggregated liquidity, multiple pricing feeds, powerful client servicing and execution capability across voice and electronic trading.
THRIVE IN A COLLABORATIVE SPACE WHERE EVERYONE’S LEARNING FROM EACH OTHER, AND LEARNING FAST
Our technologies provide traders with access to market aggregation, enhanced data and trading workflows in a single desktop enabling more efficient and transparent trading. It interacts seamlessly across execution venues and data sources to deliver the STP processing, reporting and audit workflows required to comply with the expanding regulatory environment.
AxeTrading was founded in 2009 and is head quartered in London with a technology innovation centre in Germany and sales offices in Sydney and Singapore.