Location : Uruguay
Employment Type: Remote working
Exness is looking for a Key Account Specialist to be part of the business development team to help Business Development Manager increase the number of Exness customers, increase their lifetime with us and increase the value of these customers to Exness. The Key Account Specialist is responsible to assist the commercial team to build and manage a profitable portfolio of Exness business partners and/or premier accounts for the assigned region/country by acquiring new, growing and retaining existing partners by:
Be the primary point of contact between the respective customers and Exness;
Be able to respond and resolve customer issues out of working hour;
Develop a deep understanding of their respective markets, competitive analysis and clients activities;
Assist Key Account Manager to formulate market development strategies for growth;
Build a pipeline of new potential partners;
Ensure compliance and adherence of Exness business, regulatory and brand guidelines;
Manage existing customer relationships and co-ordinate issue resolution, and participate in related industry and partner events.
Work remotely in Uruguay
Partners and/or premiers accounts Acquisition/Onboarding.
Guidance responsible clients to align with company commercial strategies.
Growing Trading Volume, Net Deposit, First Time Deposit Clients and Trade.
Building clients relationship and retention.
Customer Profiling - Key Accounts Reports.
Partners and/or premiers accounts compliance management.
Social - Forum/Channel participation.
Other clients portfolio related activities as required.
Skill Profile (Knowledge, skills and abilities):
Bachelor degree in Business, Finance, Economics,(preferred Engineering, Computer Science or Mathematics with MBA).
Minimum 2 years of experience in B2B or B2C Key Accounts/ Business Development/Sales function.
Fast and eager to learn.
Excellent communication skills both verbal and written in local language and English.
Track record of achieving and exceeding targets.
Have excellent organizational and analytical skills (including attention to detail).
Has intermediate skills in using MS Office applications (Word, PowerPoint and Excel).
The Exness Group provides services for trading the financial markets.
The Exness Group was founded by a group of like-minded professionals in the area of finance and information technology in 2008.
In the past few years the Exness Group has developed at an impressive rate, and is recognized today as an industry leader. By December 2020, our clients' monthly trading volume reached 673.6 billion USD and our active traders around the world surpassed 145,400. Currently the Exness Group offers a wide range of financial instruments.
Continuous development, guided primarily by the systematic improvement of trading conditions, is the key to the Exness Group's long-term success. We run an extremely customer-centric business, therefore, improving the quality of our services is our top priority.
Our customers enjoy a high level of customer service through our personal and truly international approach. We offer client support in 15 languages, including 24/7 support in English, Chinese, and Thai. We provide traders with: constant improvement, new opportunities to explore the financial markets, and the opportunity to work with a recognized leader in the financial industry.