The Role: Commercial Applications Analyst

Grade: (relevant for internal applicants only) G10

The Location: Islamabad, PK

Role Overview

This Application Analyst position is critical to this very innovative team within the MI Commercial Organization. You will be responsible for supporting the Commercial Organization as a whole, as well as being hands-on in the development process as we seek to further the technical integration of Commercial Applications into our overall MI infrastructure. You will partner with other development teams in the MI organization to deliver requirements, lead and drive continuous process improvements and innovation as well as establish trust across the organization.

The Impact

As an Application Analyst, you will be responsible for building and deploying your applications of focus. You will also be responsible for helping designing solutions to make sure our Commercial Teams get the most out of the applications available to them.

You will utilize your technical competencies and business knowledge to identify, evaluate, and develop systems and procedures that meet business user requirements and comply with general IT guidelines and Commercial need. To do this successfully, you will work closely with other teams within MI to understand business needs and map those needs to your focus applications. An ability to understand business process issues and communicate technical solutions to the internal clients is essential to your success in this role. Project management skills and a customer service orientation are key skill sets.

The Team 

The Commercial Applications team is part of the Commercial Product and Program Management organization within S&P Global Market Intelligence and is the global coordinator and administrator for all aspects of the portfolio of Commercial Applications.

Responsibilities:

• Develop processes and technology solutions within and around Commercial Applications of focus to support various business processes within the MI Commercial Team

• Regularly engage and partners at applications of focus to ensure successful execution, realize value faster, and maximize effectiveness.

• Construct and sustain process and product documentation, capturing all information necessary to properly execute business processes and all information defining product features, use, and administration.

• Manage the userbase and use cases for applications of focus. Create business case for adding additional users when necessary.

• Provide or coordinates training for new or advancing users of focus products

• Attend events including user conferences, webinars, trainings, etc. to remain current on latest technologies and platform offerings for applications of focus. Regular review of product roadmap with an eye to creating additional business value for our commercial teams

• Identify product and process inefficiencies and opportunities and drive innovation through feedback from internal stakeholders, technical peers, and external partners.

• Develop and test processes other supplemental tools and technologies, as needed

Job Requirements:

• Strong analysis, project management, and reporting capabilities.

• Ability to clearly and effectively communicate with all levels of internal and external stakeholders

• Ability make decisions and work with minimal direction when necessary

• Technically capable enough to become an expert on assigned commercial applications within a short timeframe

• Familiarity or willingness to learn agile (scrum) development process

Education & Experience:

• A minimum of 5 years of experience is required.

• Experience with administrating Anaplan, WalkMe, SalesLoft, Marketo or other common Commercial Applications a plus.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence.

S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.