About the role:

Reporting to the Director, Portfolio Management, the hybrid role of PMO Governance & Release Manager will focus on responsibilities aligned to that of of PMO Governance Lead as well as Release Engineering. The position will offer quite a bit of flexibility to work from home as part of Finastra's hybrid working model.

What you'll do:

• Manage Intake

  • Manage Canada Student Financial Assistance Professional Services including project intake process

  • Manage non-CSFA PS & BAU Intake process

  • Lead weekly review meetings

  • Coordinate gathering of estimates

  • Initial verification that estimates are complete and correct (no obvious gaps or errors)

  • Ensure that overall process is effective, efficient and meets stakeholder expectations.

• Manage Time Tracking:

  • monitor compliance,

  • support new project setup requests (should come from PMs)

  • support new resource setup requests (should come from RMs)

  • monthly summary reports and related rolled-up metrics

• Manage Resource Allocation/Utilization Forecasts & RoadMaps

  • Synchronize with Intake incoming projects

  • Work with Resource Managers to allocate resources

  • Identify and assist in solving issues (both with the tool, as well with the resources)

  • Continuously improve existing processes and mechanisms

• Release Management

  • Define, manage and enforce gating process for monthly releases to determine which initiatives' work is ready for inclusion in the release

  • Schedule, plan, and control delivery process through monthly releases.

  • Be accountable for ensuring that all gates dictated by external clients, auditors and internal policies are in place and adhered to

  • Identify and assist in resolving issues related to dependencies, resource gaps, etc.

  • Actively support release activities once every 2 months (weekend overnights)

What you'll need:

• Analytical, detail-oriented

• Strong process orientation

• Leadership, strong sense of ownership, excellence, does not need to be told what to do (after initial rampup)

• Strong foundational knowledge of basic enterprise technology concepts. This role is more governance focused, but comprehension of technical context is necessary.

• Very familiar (Expert level) with Excel, SharePoint, ServiceNow

• Strong understanding of agile concepts

• Experience working in a large organization (LOBs vs. Shared Services)

• Strong verbal and written communication skills

• ITIL or PMI certifications a plus

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The above statements describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.

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