Assisting clients with their accounts and the financial service products that JFD offers
Responding to client queries regarding the service itself and our trading platform MT4/MT5 by phone, email, or live chat
Registering client inquiries in our CRM system (client database)
Managing the whole process of registering new clients e.g. sending all necessary forms for the account opening process, informing clients for missing documentation etc.
Assist the Department Manager in daily operational tasks.
Excellent proficiency in German - both written and verbal
Very good proficiency in English
Degree (Higher Education) in Economics / Finance / Marketing is preferred
Advanced MS Office skills (Word, Excel, Outlook)
Ability to cope with multitasking, problem solving and mathematical thinking
Solid teamwork aptitude in a multicultural environment
Experience in the FINTECH Industry
Knowledge of brokerage, dealing, trading
Experience with MT4/MT5 Platforms
Experience with a CRM system
The successful candidate will become part of a fast-growing international company (JFD has recently acquired a German investment bank) and get true exposure to working as part of a global team while enjoying:
A competitive remuneration package (based on knowledge and experience)
Entitlement to our benefit package
On-going professional development
Positive working atmosphere
Additional health insurance
21 vacation days and growing with tenure
At JFD, no effort goes unnoticed.
By applying for this job at JFD, you explicitly agree and consent to share information, some of which could be classified as personal. Any personal data that you provide will be used only for the purposes of the recruitment process in respect to potential employment opportunities. In some cases this information will be shared to, and processed by recruitment agencies, various departments within the Company and also other companies of the JFD Group. The information will be stored for 12 months from the date it is received and then it will be deleted in accordance with the GDPR.
Our vision is simple: to deliver better financial services for traders and investors. We have introduced a globally unique transparency standard for retail clients in foreign exchange. We were the first to transform a leading trading platform into a real multi-asset suite. We are on a mission to change the retail financial industry for good. In our opinion, people are the backbone of any business, which is why at JFD each talented team member is responsible for delivering on our promises to you.
UNLEASH YOUR TALENT!
JOIN OUR TEAM
We are looking for people full of talent, enthusiasm, drive and integrity! If you are looking for new challenges, and would like to expand your knowledge and skills in a multicultural environment, we may have the right opportunity for you. Below you may see some job positions we would like to fill, but if what’s available doesn’t match your needs, feel free to send us your CV and cover letter anyway. If you believe you have what it takes, we definitely want to hear from you!
WHY WORK WITH JFD?
We believe that learning is best achieved through discussion and exchange of ideas. We cultivate diversity, encouraging real communication and the expression of different opinions. We have built a true community of team players who are always friendly and supportive of each other. We work hard and enjoy what we do, because we think work should be fun!
With JFD, you’ll discover that a job is more than just a job. We are committed to giving employees the tools and support they need to advance their careers. We believe in both personal and career growth, allowing our employees to aim high and pursue academic programs to further their learning. At JFD, we help you get on the career path you have always dreamed of.
We believe happy team members are more productive and effective, which is why we offer employees competitive salaries, not to mention plenty of added benefits too! If you are ambitious, want to be remunerated for what you deserve, and rewarded for your accomplishments, look no further. At JFD, no effort goes unnoticed.