Sep 16, 2024

Group Technical Program Manager

Full time Program Manager

Job Description

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

We’re looking for a Technical Program Manager to join the Strategic Programs team. You will be responsible for the strategy, planning, and execution of programs that drive improvements in the quality of internal Coinbase APIs and developer productivity.

What you’ll be doing (ie. job duties):

  • Lead large scale programs that continuously improve service quality through increased adoption of the Internal Service Platform
  • Drive improvements in the quality of our internal APIs and their documentation making them easily discoverable and reusable
  • Implement measures to enhance developer satisfaction and improve the usability of service documentation
  • Collaborate with cross-functional teams to identify opportunities and drive enhancements in service hygiene, efficiency, reliability, and security.
  • Be accountable for roadmap delivery including adoption and success criteria as defined in collaboration with your stakeholders
  • Lead engineering, product, and design teams to support program  goals, objectives, and key results (OKRs).
  • Monitor program status, identify issues / risks, succinctly communicate issues, and proactively collaborate 

What we look for in you (ie. job requirements):

  • 10+ years of experience in technical program management at a technology company or in a technical capacity.
  • Proven ability to work with engineering, product, design, and operations teams to understand and improve developer needs and platform capabilities.
  • Strong knowledge of API design and best practices, including API gateways, versioning, security, and monitoring.
  • Strong knowledge of code coverage tools (e.g., SonarQube) and practices to ensure high-quality code across platform
  • Experience setting and tracking KPIs (e.g., developer velocity, API uptime, and latency) to measure platform success and identify areas for improvement.
  • Proven track record of successfully delivering complex technical programs on time and within budget.
  • Excellent communication and stakeholder management skills, with the ability to influence and collaborate with cross-functional teams.
  • Strong analytical and problem-solving skills, with the ability to navigate through ambiguity and drive clarity.
  • Bachelor's degree in computer science, engineering, or a related field (or equivalent work experience).

Nice to haves:

  • Familiarity with AI/ML technologies and how they can be leveraged to enhance developer productivity (e.g., intelligent code suggestions, automated error detection).
  • Understanding of SRE principles to optimize system performance, reliability, and scalability through automation and monitoring.
  • Familiarity with blockchain technology and cryptocurrency ecosystems.
  • Project management certification (e.g., PMP, CSM) is a plus.

P54238

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$223,550$263,000 USD

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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