FX/ CFD Sales Associate

Full time Business Development FX (Foreign Exchange) Sales

Job Description

Overview

Class: Full Time

Legal Entity: StoneX Financial Pty Lt

Organization: StoneX Financial Pty Ltd

Reports to: VP, Senior Manager Retail - China & Japan

Company Overview:

StoneX is an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem through a unique blend of digital platforms, end-to-end clearing and execution services, high-touch service, and deep expertise

Business Segment Overview

Retail: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.

Responsibilities

Position Purpose:

This is a fantastic opportunity for a smart and passionate individual with a proven sales record. Experience in CFDs and FX preferable but not essential (new graduates will be considered).

You will join a growing team and gain exposure to a unique environment working in the Fintech space.

You'll enjoy operating in a fast paced, highly efficient agile environment alongside a team of autonomous individuals that have strongly aligned beliefs and laser focused goals.

Primary duties will include

Being part of a team based in Sydney dedicated to handling all aspects of the customer onboarding experience
Facilitate outbound opening of new accounts for potential clients who already indicated interest in our platform and provide support for existing customers
Handle incoming sales inquiries and client issues via phone, email and live, interactive chats
No cold calling is involved, the job is heavily centered on engaging warm leads via outbound call campaigns and the vast majority of the day will be spent speaking to clients over the phone, in a fast-paced workplace environment
Provide support for existing customers with all aspects of the trading experience- funding their account, education etc
Encourage and support referrals from existing clients

Qualifications

To land this role you will need:

Financial investment industry experience
Passionate about sales and delivering the highest possible service to customers
Creative problem solver, professional, honest and a good team player
Proactive, KPI-driven representative, able to manage your own client base but driven to source new relationships on own accord
Self-motivated that likes working to targets
Excellent communication skills, strong attention to detail and a "service" mindset to support our customers in the demanding, real-time environment of active trading
Mandarin and English language proficiency

What makes you stand out

Can learn complex products quickly
Have computer literacy in Microsoft Word, Excel, and Outlook
Commitment to continuous improvement

Education / Certification Requirements

Bachelor’s Degree

Working environment

Be part of a highly motivated team building the brand in Australia
Gain experience in a high performing culture with opportunities to grow your career in a global Fortune 500 company
Competitive package offered for the right individuals (base plus commission) and a brand new office in a startup hub
Social calendar and events organized regularly

Current openings

Thank you for considering a job with StoneX. The key to our success – at the cutting edge of finance and technology – comes from the vision and drive of our talented employees. We are actively seeking experienced professionals, university students, as well as those early in their career who are ready to build an extraordinary future with us.

Essentials of our culture

Integrity and diversity

At StoneX, your work matters. We count on our diverse workforce to deliver exceptional experiences and services for our global clients at every touchpoint.

Expanding opportunities

We seek to provide a workplace where you can build on your talents and expand your skills. Whether you're at home on the trading floor, in customer service, marketing, technology or human resources, you'll find opportunities to prove and improve yourself.

Creative problem solving

We take pride in being known as the "boots on the ground" financial services firm. We provide expertise and insights in 46 emerging and frontier markets: from coffee growers in Guatemala to metals traders in London and beyond, we connect people to markets and opportunities that can help their businesses thrive.

Grow your career at StoneX

At StoneX, you have the opportunity to advance your career while making a lasting impact in the lives of clients we serve around the world.

Shared purpose

Collaborate and make your mark with top professionals who make each workday challenging and exciting.

Room to grow

Abundant support for personal and professional development, with opportunities for internal promotion.

Global opportunities

Office locations in North and South America, Europe and Asia with new opportunities opening every day.

Unleash your potential

Explore the global markets, refine your expertise and chart your ascending professional path as a member of the StoneX team.

A World of Talent: Rollins College

Reminder

StoneX will only email you from the @StoneX.com domain.
Always protect your confidential information. StoneX will never ask for passwords, banking, or any other personal account details as part of our recruitment process.
StoneX will never ask you to share your account details such as User IDs, passwords, or any other memorable information that is personal to you.