DMALINK is an independent Electronic Communication Network (ECN) headquartered in London, England. An ECN is an electronic venue providing direct access to financial markets, predominantly used for enabling trading and execution of financial instruments outside of traditional exchanges (such as stock exchanges).
With an average daily turnover of $5.3 Trillion, Foreign Exchange (FX) is the largest financial market globally. DMALINK delivers real-time FX liquidity on an anonymous and/or disclosed basis to institutional FX market participants such as Banks, hedge funds, asset management firms, brokerages, proprietary trading firms, and other eligible counterparties.
This is a unique opportunity to join a highly dynamic firm heavily focused on financial technology and global markets.
A Trade Support Specialist (TSS) works within a team operating on a 24/6 basis. The analyst monitors the company’s platform(s), identifies and resolves issues that may arise on a day-to-day basis, and assists various teams within the business and across third parties in a range of projects relating to the company.
The TSS must be able to act independently or without supervision and make split second decisions. The role requires sound multi-disciplinary skills across finance, IT, statistics, big-data analysis, and the ideal candidate has to be confident within a client-facing role.
Work with and assist teams (within or external to the company) on various tasks in connection with the business of the company
Maintain highest standards of professionalism, integrity and confidentiality with regards to, or in connection with, the company
Attend meetings and calls with clients, providers, and other stakeholders of the company (including communication via email)
Without limitation, carry out any reasonable task with regards to, or in connection with, the business of the company
Bachelor degree (or higher) in one of the following field of study: Mathematics, Information Technology/Systems, Engineering, Physics, Finance, Accounting, Economics
Outstanding written and spoken English
Fluency (written and spoken) in any additional language may be regarded as an advantage
TSS employees have strong career growth opportunities within the company. The employee may eventually be called to take on more responsibility as a regional or global head of the support desk, develop technical skills (knowledge of FIX, ITCH, OUTH protocols used within the industry) to take on a Technical Integration Specialist role, integrate the sales team, or be more involved within the product development and project management teams. The skills acquired throughout this role will further enable the employee to aim for external roles within the financial industry.
The global FX market operates from Sunday 5pm New York (NY) time through to Friday 5pm NY time. Given the 24 hour operating nature of the market, the TSS may be required to work on a shift system, and may be called to cover various working hours, including public/bank holidays. Normal shift duration is eight hours.
The TSS may be required to travel to the office on a daily basis, or may be authorised to work from home on a case-by-case basis, and depending on the shift that should be covered.
Upon a successful completion of a six to twelve months period in Mauritius, the TSS may be invited to work in London or New York to further broaden their knowledge and skills to support the rapid growth of the business globally.
DMALINK ® is an independent electronic price discovery and execution venue for professional
Foreign Exchange traders streaming anonymous, proactively tailored and sustainable pricing with particular focus on Emerging Markets, Scandie crosses and CE3.
We service industry leaders including Banks, Funds, Corporates and Proprietary Trading Firms who have a particular demand for sustainable liquidity access across non G-7 pairs.
A deep understanding of the FX market and its dynamics provide distinct benefit to clients; directly influencing the quality of trade execution through a consistent increase and consequent maintenance of optimal fill rates and price.
Our purpose-built EM FX trading and RegTech ecosystem and automated back-office infrastructure is designed by market experts and driven by client demand. It’s tailored offering combines exceptional FX liquidity management expertise, deeply rooted industry knowledge, and a refreshingly creative boutique approach to solutions and analytics.
We look for experienced professionals with a passion for excellence who believe in the power of team achievement, integrity, innovation, and leadership.
By joining DMALINK, you will become a member of a rapidly growing company investing heavily into the development of a complete trading back-end/front-end, with artificial intelligence (deep learning) at its core in collaboration with industry experts and local universities. You will be encouraged to develop existing skills and to acquire new skills within your team of highly qualified specialists based in offices around the globe.
This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced and changing environments. New team members may have to opportunity to work in our global offices (London, New York, Mauritius amongst other centres currently being launched) to widen their experience and knowledge of the financial markets. Temporary relocation options will be available following an initial period of twelve (12) months.
Our core values are to unite as one, dare to be different and to constantly strive to achieve the best results. In pursuit of excellence always remain transparent and be there for our clients. We emphasize on building strong relationships with counterparties and to deliver highly tailored foreign exchange services.
DMALINK is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to offer employment and advancement opportunities to all applicants.
Please note that we do not currently accept applications from recruitment agencies. All talent must apply directly.