Manager / Team Lead
- Saxo Bank
- Gurugram, Haryana, India
Job Description
- Location - Gurugram (On Site)
Responsibility :
Lead and manage the processing of incoming private client applications in accordance with KYC business procedures, ensuring alignment with Global Minimum KYC Standards and Saxo Group’s Risk Appetite.
Ensure the team consistently meets SLA requirements for processing incoming cases and adheres to established quality standards.
Identify and escalate opportunities for process improvement and system automation, with a focus on enhancing the client experience and achieving key objectives set by leadership.
Participate in daily operational tasks such as quality checks, reviewing results of ongoing client AML screening, and processing incoming requests to the team’s inbox.
Oversee periodic reviews/ODD of private clients, ensuring all documentation is accurate and up-to-date.
Collaborate effectively with key internal stakeholders within the Global Onboarding & KYC teams.
Operate independently following appropriate training and cross-train for different geographies.
Engage and cooperate with other relevant departments to ensure compliance, operational efficiency, adherence to business procedures, and a client-centric approach.
Mentor and guide team members, fostering a collaborative and high-performing team environment.
Mandate:
Possess a minimum of 10+ years of experience, with at least 6 years in a relevant KYC role.
Have in-depth knowledge of AML/KYC processes for corporate and private clients.
Proven ability to lead and mentor a team, driving performance and fostering a collaborative environment
Exhibit utmost professionalism, integrity, and trustworthiness in all interactions and responsibilities.
Demonstrate a curious, collaborative, and outgoing nature, thriving in diverse environments
We get curious people invested in the world
When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.
When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!
How to apply :
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!
Working at Saxo
Working at Saxo means using and developing your skills in an ambitious global organisation at the cutting edge of banking and technology. If you're ready to thrive in a fast-paced, agile and collaborative environment that values your drive, creativity and desire to learn, find out more about careers at Saxo.
The vision driving us
We believe access to the global capital markets is not only for the privileged few. We want to enable people everywhere to fulfill their financial aspirations and make a positive impact to their lives through the power of (our) technology. If you’re up for the challenge of breaking down barriers in global financial markets, we’re always looking for ambitious and enthusiastic people who share our passion for clients, technology and innovation and can bring a new perspective to our diverse team.
Creating a win-win environment
At Saxo, our conviction is that every great relationship is based on win-win. Whether with clients, partners, shareholders or employees, we only win when they win. We never compromise long-term progress for short-term success, which is why creating great teams, a strong culture and a strong work environment is important to us.
Saxonians share the same values. Our desire to win together gives the organisation energy. By being honest and independent, we build mutual trust and respect. Our healthy curiosity helps us think outside the box. We are extremely productive and ambitious, because we take pride in the client experience we deliver. For more on our story, culture and identity, please read the Saxo Bank foundation.
Diversity at Saxo – Succeeding together
Saxo is made stronger by the different perspectives and experiences we have across our international and multicultural teams. We focus on making sure our employees can fulfil their career aspirations in a fair and unbiased professional environment, so that they have the power to thrive, succeed and lead.
At Saxo, we are never finished striving for improvement and are committed to increasing balance and removing unconscious biases across hiring, promotion, leadership and our overall corporate culture.
“15 years here in Saxo and I am still learning every day“
Here is an environment that is fast-paced, vibrant and dynamic, yet possessing the togetherness and warmth of people from so many different nationalities and cultures all over the globe. Every day we work as one big Saxo family, breaking through barriers and trailblazing the frontiers of FinTech development.
