Relationship Manager

As a Relationship Manager at NAGA, you'll be operating in one of the hottest industries. You'll be working with our expert teams using state-of-the-art technologies and methods. Location: Abu Dhabi 

What you'll be actively doing:

• Provide world-class service to our clients/potential clients base via chat, phone, and email. 
• Represent the company and product at the highest possible level. 
• Provide insight and feedback to the product team on our products, trends, and help built the best trading app in the world
• In-depth understanding of multiple workflows, policies, and tools. 
• Educate our clients/potential clients on financial instruments, trading platforms and assist them in getting started.
• Schedule and attend meetings. 
• Stay up to date on the latest financial happenings and major headlines. 
• Participation in exciting events in our industry (expos, seminars, etc.). 
• Prepare a written response to client inquiries which will be clear, concise, and complete. 
• Ensure all clients/potential client’s inquiries are responded to in full, including any follow-up inquiries. 

• Ensure that inquiries are responded to in a timely manner consistent with service level commitments. 
• Offer support and guidance to clients. 
• Be up to date with legal and regulatory requirements/changes in our industry. 

 Here’s how you get us excited:

• Dynamic, innovative and self-motivated with strong communication skills
• Good presentation, organizational and time management skills
• Must be a native or near-native Arabic speaker. English is a plus
• Excellent communication skills
• Strong networking abilities
• Strong oral and written communication skills, as well as presentation skills
• Must be efficient and organized
• Proven ability to multitask, deliver exceptional results and motivate/manage others in a fast-paced & dynamic environment
• Ability to work on your own initiative, to expand and to generate business.