Senior ServiceNow Developer

Primary Responsibilities and Activities

• Configure and develop the ServiceNow platform based on business requirements. Transform ServiceNow business requirements into a viable solution
• Configure Service Catalog items and associated workflows based on business requirements
• Implement integrations with other Saxo systems/applications using API, Integration Hub, and other integration methods
• Mentor and provide technical guidance to an existing team of ServiceNow admin and developers
• Manage the ServiceNow platform for optimal performance including but not limited to monitoring, upgrades, and access
• Respond to complex issues and requests related to ServiceNow. Troubleshoot reported issues to determine a viable solution. Escalate to the vendor when needed
• Maintain integrity and security of system
• Follow the change process and furnish required artifacts (install results, test results, etc.)
• Prepare and execute test cases (unit and system testing) and work with the team to further build up the automated test suite

Your Profile:

As a person you are a good listener, open-minded and highly adaptive to changes. With a strong sense of ownership and drive you quickly learn new concepts and functionality. You are unafraid to challenge current practices to provide a different perspective, focused on best fit solution and optimization. You have exceptional communication skills, and you are used to collaborating cross-functionally with different key stakeholders on all levels. You are a structured ‘thinker and doer’ and a mentor to your team who knows the way, goes the way and shows the way. You can navigate in a fast-paced environment with different challenges every day and your problem-solving skills are strong.  Finally, you know how to turn your ideas into real-world success stories, and you enjoy being part of a high-performing team, where all share the desire to have a good working environment.
 

Experience Requirements:

• +8 years of professional experience in a similar role, working with ServiceNow, including the IT Service Management (ITSM) module. Experience with additional modules (Event Management, AI Ops, IT Business Management and Integrated Risk Management) is an advantage
• At least 2 years’ experience in successfully integrating ServiceNow with other systems via APIs and Integration Hub (spokes)
• A thorough understanding from a previous role of the IT infrastructure (servers, storage, network, cloud) and applications
• Knowledge of ServiceNow development tools such as workflow, flow designer, business rules, scripts, and Access Control List (ACL) rules

We get curious people invested in the world
 

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
 

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. 
 
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.  

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!  

How to apply :

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!