4 jobs found in south africa

Employment type - Relocation required   Role and Goal Support executive is responsible for all channels of communications with existing clients in his/her region. Resolve new and existing client inquiries while ensuring excellent service and strict adherence to company guidelines: answering clients about all technical support questions; processing requests; provide the highest level of support service to clients.   Job Responsibilities To ensure operating systems are functioning properly and report to Support Supervisor if it fails; To process client's request via phone call, live chat, and email; To escalate the issue to the appropriate specialist when needed via SalesForce or Jira To update clients on their request status accordingly; To constantly verify documents submitted by clients within specific regions on an hourly basis; To attend all seminars scheduled by the company for...

Employment type - Relocation required Customer Support Executive is responsible for all types of communications with existing clients in their region: answering clients about all technical support questions processing requests supporting company good image   Role and goal: Provide problem-solving skills to existing clients by ensuring excellent service provided to clients Job responsibilities: To ensure operating systems are functioning properly and report to Shift Leader if it fails To process client's request via live chat, email and phone call, To escalate issue to appropriate specialist when needed via SalesForce or Jira To update clients on their request status accordingly To constantly verify documents submitted by clients within specific regions on hourly basis (exclude CY) To attend all seminars scheduled by the company for the employee To achieve quarterly KPI targets set by CS Manager To...

Role and Goal Support executive is responsible for all channels of communications with existing clients in his/her region. Resolve new and existing client inquiries while ensuring excellent service and strict adherence to company guidelines: answering clients about all technical support questions; processing requests; provide the highest level of support service to clients. Job Responsibilities To ensure operating systems are functioning properly and report to Support Supervisor if it fails; To process client's request via phone call, live chat, and email; To escalate issue to appropriate specialist when needed via SalesForce or Jira To update clients on their request status accordingly; To constantly verify documents submitted by clients within specific regions on an hourly basis; To attend all seminars scheduled by the company for the employee; To achieve quarterly KPI targets set by CS Manager;...

Exness is currently looking for multiple Retail Account Manager for South Africa region. The Retail Account Manager is expected to focus on building up a strong client portfolio and to add value to our Company’s further growth and development in different markets and regions. Core functions include new account acquisition and growth of existing account holders through a value-driven relationship-based approach. Demonstrate products and services to existing/potential customers.   Job Requirements: Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales activity. Establish, develop and maintain business relationships with current and prospective customers to generate new business for Exness’ products/services. Developing a professional and trusting relationship with an active portfolio of clients and introducing brokers keeping them up-to-date with Exness’ developments to ensure...