Full time
ACY Securities
Melbourne Central, Melbourne VIC, Australia
An exciting opportunity has arisen within Australia's fastest-growing Forex trading technology and brokerage service provider - ACY Securities.
At ACY Securities we offer our clients state of the art trading technology and educational resources that are suitable for both beginners and experienced traders.
You are the point of contact with our clients and provide value-added services to ensure our clients are satisfied.
Your Main Responsibilities:
Support leads to complete their application and convert them into Sales
Manage and maintain direct personal contact with an existing portfolio of Clients
Seek opportunities for up and cross-selling.
Respond promptly to client requests in relation to Sales, pricing, and customer relations
Monitor market trends and opportunities
Contact both cold and warm leads and build rapport with prospective clients.
Conduct thorough needs analysis using a range of questioning techniques and active...