Scope Markets

At Scope Markets, we aim to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders.

We strive to provide the support clients need to have the easiest, fastest and productive access to the one of the largest markets in the world. We want to cater to the needs of all traders by educating them and offering ongoing support. Our high value of trading services is available to all retail and institutional clients regardless of account balance.

As a core value, we are basing our operations on transparency, honesty and candidness at all levels providing a safe and seamless trading experience. We commit to full transparency, excellence and continuous innovation. We believe that investment in technology, human resource and superior customer service have been the building blocks of our success over the years.

Full time
 
Scope Markets South Africa
Overall Purpose of Role: Deliver service and support to customers through live chats, emails, and phone calls in a professional and efficient manner. Responsibilities: Deliver service and support to customers through live chats, emails, and phone calls. Provide answers to customers by identifying problems, researching answers, and guiding customers through corrective steps. Handle and resolve minor customer complaints or issues and escalate accordingly. Provide information to customers regarding the Company’s services and products. Provide quality service and support in a variety of areas including but not limited to System/technical troubleshooting, Login/Account issues, and Back Office enquiries. Follow up on the progress of the response to the customer. Ensure that all duties are done so in line with the necessary KYC, AML, and Due diligence controls. Provide feedback on the efficiency of the service processes in place. Escalate all/any matters to...

Full time
 
Scope Markets Cyprus
Overall Purpose of Role: Established in 2010, Scope Markets, an industry leader in institutional liquidity products with a growing retail business, is looking for a partnership activation specialist to join our growing global marketing team. You will be tasked with building and maintaining Scope Markets’ brand partnerships and collaborations, identifying growth opportunities for the business and optimisation of the partnership programs, and developing partnerships’ delivery mechanisms. Responsibilities: Own activating small to medium size partnerships and influence strategies for other partnership activations with the objective of meeting partnership commercial goals  Lead projects related to activating partnerships to optimise assets and programs, establishing and tracking towards measures of success  Collaborate with key stakeholders to deliver assets and plans that support the partnership as well as overall company goals  Manage creative and...

Full time
 
Scope Markets
About Scope Markets: Scope Markets is a rapidly expanding, International Investment Group with offices around the world. Our headquarter office for our global operations are located in Limassol, Cyprus. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low-latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware. Overall Purpose of Role: The Social Media Manager will work alongside Product Owners, Designers, Copywriters, CRM, Retention, Brand and the Performance Marketing team to establish Scope Markets as a thought-leader in the trading industry, across all social media platforms. You will be responsible for creating engaging and attractive...

Full time
 
Scope Markets
About Scope Markets: Scope Markets is a rapidly expanding, International Investment Group with offices around the world. Our headquarter office for our global operations are located in Limassol, Cyprus. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low-latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware. Overall Purpose of Role: The Content Manager will work alongside Product Owners, Designers, Copywriters, CRM, Retention, Brand and the Performance Marketing team to create content and copy  across all client communications for Scope Markets and The Rostro Group. You will be responsible for creating engaging content for current and...

Full time
 
Scope Markets Cyprus
About Scope Markets: Scope Markets is a rapidly expanding, International Investment Group with offices around the world. Our headquarter office for our global operations are located in Limassol, Cyprus. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low-latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware. Overall Purpose of Role: As an AML/KYC Specialist this person will be responsible for a day-to-day activity related to onboarding of the Company’s clients and ongoing due diligence. This person will be responsible for the transactions monitoring and sanctions screening processes, perform daily operations, case investigations, escalating...

Full time
 
Scope Markets Cyprus
About Scope Markets: Scope Markets is a rapidly expanding, International Investment Group with offices around the world. Our headquarter office for our global operations are located in Limassol, Cyprus. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low-latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware. Overall Purpose of Role: Responsible for gathering requirements from the business users, designing and developing data integration processes and data models, building reports and dashboards and actively contributing to the successful implementation of a data-driven culture. Responsibilities: Collaborate with the end users...

Full time
 
Scope Markets Nigeria
Overall Purpose of Role: Handling the complete retention process. Develop a portfolio of clients to help grow the business Retain clients by developing a long-term business relationship Responsibilities: Engage in post-sales by contacting existing clients. Screen potential business deals by analyzing market strategies, deals requirements and financial prospects. Maintain and develop relationships with existing customers in person and via telephone calls and emails. Act as a contact between the company and its existing and potential markets. Develop a portfolio of clients to grow existing business. Continuously seek opportunities for business development Provide guidance and assistance to clients on navigation of their client portal and client trading account. Keep clients abreast of any customer trainings and/or events. Any other responsibility as one may be called upon to do from time to time. Consistently achieve...

Full time
 
Scope Markets Cyprus
Overall Purpose of Role: A software quality assurance (QA) engineer role it to monitors every phase of the development process to ensure that the design and software adhere to company standards and the final product meets the requirements of the business Responsibilities:  Writing high-quality test cases both for manual and automated execution. Execution of automated test suites and provide reports on the analysis of results. Review requirements, specifications, and technical design documents. Interact with the business to understand product requirements. Perform stress test scenario on high availability products. Work closely with the development team and project/product management. Investigate client reported problems. Keep track of quality metrics Verify that the final product meets the requirement Analyze product features and suggest changes to enhance them to make them more efficient and user friendly Stay up...

Full time
 
Scope Markets Cyprus
Overall Purpose of Role: This person will be part of the global sales team, reporting into the Chief Commercial Officer. The main objective will be to on-board institutional clients from their existing networks, to make immediate impact. Responsibilities: Sales Management role to drive revenue from FX products and associated technology as well as taking ownership of the firm's institutional liquidity offering from a client facing perspective, including client management / profiling, technical sales responsibility and management of the firm's client facing analytics offering. Leverage their existing network and industry experience / profile to further client acquisition and improve the brand perception across the EMEA region. Represent the company at industry events including conferences, panel moderation or participation. Maintain a strong understanding of the industry’s technology requirements and liase with both internal and external business...

Full time
 
Scope Markets Cyprus
About Scope Markets: Scope Markets is a rapidly expanding, International Investment Group with offices around the world. Our headquarter office for our global operations are located in Limassol, Cyprus. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low-latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware. Overall Purpose of Role: To build a world-class customer marketing programme (CRM, customer retention and customer experience), driving customer retention, growth and value across Scope Market’s retail business globally. This is a senior group-level marketing role with huge development prospects for team and personal growth. The role...

Full time
 
Scope Markets Kenya
Overall Purpose of Role:  Executing the Business Development strategy, by maintaining and developing new and existing key relationships with partners Drive sustainable financial growth through boosting sales via indirect marketing channels and forging strong relationships with partners of the company Meeting monthly goals and targets set by company Responsibilities:  Provide professional guidance to new and existing partners Develop the indirect business for the company, based on targets set by Senior Management Source, acquire and maintain IB relationships for the company Making suggestions and priorities to improve IB value proposition, whilst taking responsibility where possible to implement necessary changes for improvement Identifying new potential partners via channels such as LinkedIn, as well as the existing client base Negotiating and renegotiating terms with existing IBs/Affiliates, to ensure maximum output...

Full time
 
Scope Markets Nigeria
Overall Purpose of Role:  Executing the Business Development strategy, by maintaining and developing new and existing key relationships with partners Drive sustainable financial growth through boosting sales via indirect marketing channels and forging strong relationships with partners of the company Meeting monthly goals and targets set by company Responsibilities:  Provide professional guidance to new and existing partners Develop the indirect business for the company, based on targets set by Senior Management Source, acquire and maintain IB relationships for the company Making suggestions and priorities to improve IB value proposition, whilst taking responsibility where possible to implement necessary changes for improvement Identifying new potential partners via channels such as LinkedIn, as well as the existing client base Negotiating and renegotiating terms with existing IBs/Affiliates, to ensure maximum output...

Full time
 
Scope Markets Nigeria
Overall Purpose of Role: Handling the complete conversion process. Managing their pipeline and converting leads to clients Assisting clients in opening accounts and accessing client portal and MT5 Responsibilities: Contacting new leads. Introducing customers to our product and brand. Answering client inquiries. Solving customer issues. Initiating new lead contacts and relationship. Maintaining timely follow-up with established connections. Utilizing, calls, email, and all authorized channels of communication Provide guidance and assistance to clients on navigation of their client portal and client trading account. Keep clients abreast of any customer trainings and/or events. Any other responsibility as one may be called upon to do from time to time. Consistently achieve individual sales metrics. Develop and maintain product and execution knowledge. Ensure all regulatory requirements are complied with....

Full time
 
Scope Markets South Africa
Overall Purpose of Role: Handling the complete conversion process. Managing their pipeline and converting leads to clients Assisting clients in opening accounts and accessing client portal and MT5 Responsibilities: Contacting new leads. Introducing customers to our product and brand. Answering client inquiries. Solving customer issues. Initiating new lead contacts and relationship. Maintaining timely follow-up with established connections. Utilizing, calls, email, and all authorized channels of communication Provide guidance and assistance to clients on navigation of their client portal and client trading account. Keep clients abreast of any customer trainings and/or events. Any other responsibility as one may be called upon to do from time to time. Consistently achieve individual sales metrics. Develop and maintain product and execution knowledge. Ensure all regulatory requirements are complied with....