Starling Bank

Join our team

We’re on a mission to radically reshape banking – and that starts with our brilliant team. We know that our bank is only as good as the people who build it. From customer support and engineering to marketing and business development, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

 

What to expect

As a diverse company, our benefits are designed with everyone in mind. Our Health Insurance is provided by Vitality, and Life Insurance with MetLife. Our Employee Assistance Programme (EAP) offers 24/7 specialist support or structured counselling for those who want it. A number of our team are certified Mental Health First Aiders too.

Gain FlexiPoints on Perkbox each week. From cinema tickets to yoga classes, you can choose the best perks for you! We proudly offer a number of salary sacrifice benefits, such as our enhanced contributory pension, the cycle to work scheme, and season ticket loan schemes as well.

Take a break with 25 days of holiday, plus a day off for your birthday too. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off! Bank Holidays are flexible, which means you can swap them for a date of your choice.

Our beautiful offices are carefully thought out, from standing desks to oat milk coffee machines and soundproof booths – however you work best, there’s something for everyone. We’ll ensure you have the right equipment needed when working from home too!

Creativity and collaboration

We’re growing fast – and no two days here at Starling are quite the same. We care about getting stuff done, not process, and our culture is decidedly entrepreneurial in spirit (you’ll be encouraged to pitch your ideas, however big or bold!). It’s a fast-paced, exciting and creative place to work where there’s plenty of collaboration and ownership of your own projects.

Great tech

As you’d expect from a technology company, we’ll make sure you have all the tools you need to get your job done – and that they’re the very best in the business. We work on MacBooks, Mac minis, Chromebooks, and you’ll receive anything else you might need on request.

An open approach

Lots of companies talk about transparency – but it’s something we really care about. We communicate and collaborate through Slack, including a channel dedicated to updates from our founder Anne and the leadership team.

 

A fintech with a banking licence

No boundaries; one team. We’re a bunch of techies, artists, marketers, customer advocates and supporters, UX specialists, ops people, and the people that do the all important risk, compliance and finance stuff.

Contractor
 
Starling Bank London, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. About the role: We're looking for an experienced Project Manager to join us on a 6 month fixed term contract. This role is open to candidates in Cardiff, London & Southampton. We're seeking a highly experienced and knowledgeable Project Manager with a proven ability to deliver complex regulatory projects within financial services organisations. Requirements  Project Management: min of 5 years exp of managing financial crime / regulatory projects using waterfall & agile methodologies  Project Planning:...

Contractor
 
Starling Bank Southampton, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. About the role: We're looking for an experienced Project Manager to join us on a 6 month fixed term contract. This role is open to candidates in Cardiff, London & Southampton. We're seeking a highly experienced and knowledgeable Project Manager with a proven ability to deliver complex regulatory projects within financial services organisations. Requirements  Project Management: min of 5 years exp of managing financial crime / regulatory projects using waterfall & agile methodologies  Project Planning:...

Full time
 
Starling Bank Manchester, UK
Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

Full time
 
Starling Bank Cardiff, UK
Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

Full time
 
Starling Bank Southampton, UK
Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

Starling Bank Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Role Purpose - Support the Customer Outcomes & Resolutions Coaching Lead to develop and maintain a customer focused, high quality and technically competent team(s) across 1st line assurance, complaints and specialist support. Requirements: Develop effective and high-quality learning materials and programmes with continuous assessment and improvement. Ensure that training material and any supporting documents are reviewed and approved by the relevant stakeholders and accountable senior management. Conduct...

Starling Bank Southampton, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Role Purpose - Support the Customer Outcomes & Resolutions Coaching Lead to develop and maintain a customer focused, high quality and technically competent team(s) across 1st line assurance, complaints and specialist support. Responsibilities: Develop effective and high-quality learning materials and programmes with continuous assessment and improvement. Ensure that training material and any supporting documents are reviewed and approved by the relevant stakeholders and accountable senior management....

Starling Bank Manchester, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Role Purpose - Support the Customer Outcomes & Resolutions Coaching Lead to develop and maintain a customer focused, high quality and technically competent team(s) across 1st line assurance, complaints and specialist support. Responsibilities: Develop effective and high-quality learning materials and programmes with continuous assessment and improvement. Ensure that training material and any supporting documents are reviewed and approved by the relevant stakeholders and accountable senior management....

Full time
 
Starling Bank Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Role Purpose - Support the Head of Customer Outcomes Customer to develop and maintain a customer focused, high quality and technically competent team(s) across 1st line assurance, complaints and specialist support.  Responsibilities: Develop effective and high-quality learning materials and programmes with continuous assessment and improvement. Ensure that training material and any supporting documents are reviewed and approved by the relevant stakeholders and accountable senior management.  Conduct regular...

Full time
 
Starling Bank Southampton, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Role Purpose - Support the Head of Customer Outcomes Customer to develop and maintain a customer focused, high quality and technically competent team(s) across 1st line assurance, complaints and specialist support.  Responsibilities: Develop effective and high-quality learning materials and programmes with continuous assessment and improvement. Ensure that training material and any supporting documents are reviewed and approved by the relevant stakeholders and accountable senior management.  Conduct regular...

Full time
 
Starling Bank Manchester, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Role Purpose - Support the Head of Customer Outcomes Customer to develop and maintain a customer focused, high quality and technically competent team(s) across 1st line assurance, complaints and specialist support.  Responsibilities: Develop effective and high-quality learning materials and programmes with continuous assessment and improvement. Ensure that training material and any supporting documents are reviewed and approved by the relevant stakeholders and accountable senior management.  Conduct regular...

Contractor
 
Starling Bank Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. About the role: We're looking for an experienced Project Manager to join us on a 6 month fixed term contract. This role is open to candidates in Cardiff, London & Southampton. We're seeking a highly experienced and knowledgeable Project Manager with a proven ability to deliver complex regulatory projects within financial services organisations. Requirements  Project Management: min of 5 years exp of managing financial crime / regulatory projects using waterfall & agile methodologies  Project Planning:...

Full time
 
Starling Bank London, UK
Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

Full time
 
Starling Bank London, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.  Following your application being reviewed, you can expect the below: Stage 1 - Introductory call with a Talent Acquisition Specialist Stage 2 - Virtual interview with two Collections Team Leads About the role: We are recruiting for...

Full time
 
Starling Bank Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.  Following your application being reviewed, you can expect the below: Stage 1 - Introductory call with a Talent Acquisition Specialist Stage 2 - Virtual interview with two Collections Team Leads About the role: We are recruiting for...

Full time
 
Starling Bank Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.  Following your application being reviewed, you can expect the below: Stage 1 & 2 - Role related interviews with the Resource Planning Team. About the role: Due to growth within the team, this is a brand new role we're looking to...

Full time
 
Starling Bank Southampton, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.  Following your application being reviewed, you can expect the below: Stage 1 & 2 - Role related interviews with the Resource Planning Team. About the role: Due to growth within the team, this is a brand new role we're looking to...

Full time
 
Starling Bank Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. As a Senior Payment Associate at Starling Bank, you’ll be part of the Payment Operations team. You’ll be dealing directly with customers to resolve their payment queries, liaising with our technical teams to develop your understanding of payment transactions, and ensuring all SLAs are adhered to. The Shifts: This team currently works between 9am-5:30pm, Monday - Friday. Training for the role: We have a 6 week training programme which is run from the office so you'll need to be able to commit to being in the...

Starling Bank Cardiff, UK
Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time. Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will be responsible to manage our twilight team who work hours between 5pm - 3am. Part Time Team Leader (30 hours a week) will be on a 4 week rotation between the hours of 5pm - 12am, Monday - Sunday. You will have 2 full...

Starling Bank Southampton, UK
Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time. Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will be responsible to manage our twilight team who work hours between 5pm - 3am. Part Time Team Leader (30 hours a week) will be on a 4 week rotation between the hours of 5pm - 12am, Monday - Sunday. You will have 2 full...

Starling Bank London, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.  As part of our dedication to governance and compliance, we are seeking an experienced Senior Assistant Company Secretary to join our collaborative and dynamic team. Someone who is not afraid of a challenge, bringing new ideas and leading by example. The successful candidate will play a crucial role in supporting the team to deliver efficient company secretarial and governance advisory services in compliance with Board policies, regulatory requirements and legal frameworks. You will have strong regulated financial...

Full time
 
Starling Bank Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3000 people across our London, Southampton, Cardiff and Manchester offices.  The Starling Legal function supports all areas of the bank and deals with or manages all legal matters, including retail and business banking, contracts, property, IP, data protection/privacy and disputes.  For this role, you will be part of the Digital, Data & Commercial Contracts Legal team and will report into the Managing Counsel who heads up this team.   The Digital, Data & Commercial Contracts Legal team delivers the legal advice for retail banking products and channels, data protection, IP, commercial...

Starling Bank Manchester, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. The role: Team Leads are critical to the success of our Onboarding Operations department. As a Team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and our customers' lives, better. Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about...

Starling Bank Manchester, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.  Following your application being reviewed, you can expect the below: Pre-interview role related written Q&A, Stage 1 - Interview with 2 Periodic Review Team Leads About the role: As our customer numbers continue to grow, so does our...