2 jobs found in Woking

The Role: The Technical Operations role is the subject matter expert working directly with clients, exchanges and third-party vendors to ensure the smooth running of the ION hosted environments. They work within a global team and are responsible for overseeing and testing the deployment of direct delivered software in addition to providing technical support for these products.   Key Responsibilities Investigates incidents assigned to them by the Service Desk Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. Oversee and test deployment of direct delivered software Deals with unexpected events or failures which limit clients use of the supported systems Carries out application and capacity system checks,...

The Role: The Market Data Administrator will become part of a team responsible for accurately reporting customers market data usage, plus managing other operational tasks relevant to the successful operation of ION Markets’ market data team. In the Market Data Department many aspects of the provision and reporting of market data to stock exchanges take place.  In a heavily regulated industry, it is critical to ensure that permissioning, reporting, contract completion, payments and customer announcements are taken care of accurately, quickly and methodically, to ensure that ION complies with its obligations. The Market Data Administrator will also be responsible for improving the efficiency of the many operational tasks required through intelligent automation.  The role holder will be expected to perform any other duties that may reasonably be asked of them. This is an excellent opportunity to join one of the UK’s leading software specialists in the exciting global finance...