45 jobs found in Woking

The Role: We’re looking for a billing specialist that can manage the invoicing process in its entirety. Specifically, we’re looking for someone who is comfortable dealing with a high volume of global customers, using several different systems, with a strong aptitude for resolving issues and understanding complex billing schedules. This role will collaborate with the internal commercial and credit control teams, and at times with senior management. Attention to detail and an aptitude for accuracy are critical in this role. We are a rapidly expanding company which means you must be comfortable working in fast paced atmosphere where juggling numerous priorities and deadlines is the norm.  Key Responsibilities: Ensure accurate and timely billing of our customer accounts Assist the manager and team lead with all aspects of the group billing process Address and handle non-standard, complex billing, specifically including Professional Services billing. Work...

The Role: ION manages a global client base running high availability financial systems 24 hours per day. To support this critical service, ION runs a “follow the sun” approach, with teams across the Americas, EMEA and APAC. ION's Service Desk provides a first line support service to clients and forms part of the global support function. Key responsibilities will include interacting with clients daily, communicating status and risk relating to ongoing incidents and handling all functional questions. ION is looking for candidates with an enquiring mind and an analytical and proactive approach to problem solving. ION strives to offer an unparalleled level of support to our clients and as such, candidates should be able to understand the client's perspective and work with them to reach a combined understanding and issue resolution. The successful candidate will be adept at providing support, juggling multiple tasks, managing priorities, maintaining a strong relationship...

The EMEA Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust...

The Role: The EMEA Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Key Responsibilities: Investigates incidents assigned to them by the Service Desk Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. Deals with unexpected events or failures which limit clients use of the supported systems Carries out...

The Role: The EMEA Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Key Responsibilities: Investigates incidents assigned to them by the Service Desk Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. Deals with unexpected events or failures which limit clients use of the supported systems...

The Technical Operations role is the subject matter expert working directly with clients, exchanges and third-party vendors to ensure the smooth running of the ION hosted environments. They work within a global team and are responsible for overseeing and testing the deployment of direct delivered software in addition to providing technical support for these products. Responsibilities • Investigates incidents assigned to them by the Service Desk • Prioritizes incidents and keep them up to date on the internal incident tracking system. • Communicates updates effectively and promptly to the client. • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. • Oversee and test deployment of direct delivered software • Deals with unexpected events or failures which limit clients use of the supported systems • Carries out application  and capacity system checks, aiming to...

The Role:   We are looking to hire a "Systems Infrastructure Engineer" who will be part of a team responsible for the deployment of the systems and systems architecture of the EMEA data centres. The Systems Infrastructure Engineer role is based within the EMEA Data Centre department.  Some out of hours work and travel to other data centres will be required. Key Responsibilities: Monitor ION Treasury Gateway communications between third parties (Banks, Trading partners, etc.) and ION Treasury Management Systems (TMS) and ensuring timely transmittal of messages to the end parties Contacting third parties to follow up on missing statements and coordinate with internal CS teams (for TMS) the delivery of the messages/statements. Provide first level support (email and phone) for internal teams (TMS CS, PS) and external third parties Renew client and third-party credentials as required (frequency defined by third parties) Review and gather logs and escalate issues to...

What are we trying to do? Whether you’re a boutique broker or a global bank, Fidessa gives you everything you need for equities trading in one integrated solution. To grow your business, you need advanced technology that can unify your operations, simplify your workflows, and boost your efficiency. Our award-winning equities solutions automate and simplify your trading on markets worldwide with proven technology you can trust. The Fidessa front office provides industry-leading trading functionality across a range of assets.  Our team automates trading strategies, providing algorithms that deliver improved execution for our customers and their clients.  We develop robust algorithms that perform efficiently under demanding market conditions.     What do we need help with? We are looking for people with a can-do attitude who are passionate about solving complex problems to help us deliver complex new algorithms in response to strong customer demand. We're...

The Role: We are looking to hire a "Systems Infrastructure Engineer" who will be part of a team responsible for the deployment of the systems and systems architecture of the EMEA data centres. The Systems Infrastructure Engineer role is based within the EMEA Data Centre department.  Some out of hours work and travel to other data centres will be required. Key Responsibilities: Communicate with the EMEA Data Centre Manager, the Global System Architects and other EMEA Systems Team members to establish and build new systems architecture requirements Communicate proposed advancements to management clearly and concisely Follow and produce documentation to ensure that work on the EMEA systems architecture is in line with global standards Correctly maintain all documentation against the configuration Liaise with other Fidessa teams and 3rd party suppliers where necessary Assist where required with Data Centre live environment issues Required Skills, Experience...

About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group. At ION, we offer careers that...

This role offers the chance to work within a fast-paced operations team dedicated to implementing and supporting the hardware and network services that underpin the Group's systems.   This role is for a network professional with a focus on Cisco and Juniper. Arista and Redhat Enterprise Linux experience is also an advantage.   Candidates with the ability to work in a fast-paced environment, multi-task and prioritise work will thrive in this role. As a network operations engineer you will be involved with the day-to-day operations, responsible for the configuration and support of customer solutions and internal infrastructure.   Key Requirements ·        An excellent and demonstrable understanding of dynamic routing protocols including BGP, OSPF ·        An excellent understanding of network redundancy protocols, such as VRRP, HSRP, & VARP ·        An excellent understanding of network troubleshooting techniques, including packet captures through...

What are we trying to do? The Fidessa Global Trading Platform provides industry-leading trading functionality across a range of asset classes.  The QA team works with the development teams to test high performance F&O exchange connections as well as the Order Management  System and complex trading functionality.   The QA team routinely test mandatory exchange upgrades, the introduction of new instruments, new OMS functionality and also perform automated and manual regression testing on multiple products and exchanges for each monthly release. What do we need help with? We are looking for enthusiastic people who are passionate about testing complex client server solutions and understand the financial markets, especially derivatives.  We require people who have a mixed set of skills, have been educated in the testing processes and principles, are at ease manually testing a front end order management system and can also automate tests using C#. You will be...

Whether you’re a boutique broker or a global bank, Fidessa gives you everything you need for equities trading in one integrated solution. To grow your business, you need advanced technology that can unify your operations, simplify your workflows, and boost your efficiency. Our award-winning equities solutions automate and simplify your trading on markets worldwide with proven technology you can trust The Fidessa platforms provide industry-leading trading functionality across a range of asset classes.  The QA team work closely with Development to ensure high levels of quality and reliability are maintained across our  product portfolio. The QA team routinely test mandatory exchange upgrades, new functionality and product enhancements , while also performing manual and automated regression testing across multiple products and exchanges.  We are looking for a technical enthusiast with a keen eye for detail. A problem solver who thinks on their feet, with a passion to...

The Role: Ready to take the next step in your career? Join us as a Regional Operations  Manager (EMEA). This is an exciting time to join ION where you will be joining an existing team with ample opportunity to make your mark.  With experience in the hosted infrastructure space (network/systems/databases/private cloud), you will be responsible for assisting the Regional Datacenter Manager in developing and maintaining the standards and operational processes required to provide the highest level of availability and support for our clients production trading systems. The successful candidate will have a track record in managing operations teams in mission critical production environments coupled with an deep knowledge of  technologies, standards, and industry guidelines as they apply to the hosted infrastructure space. Operating a privately managed global network and utilising a global follow the sun model for critical services the successful candidate will be directly...

Summary The reporter is responsible for reporting on the debt and equity financing of greenfield and brownfield renewables stories in the EMEA region, including on-diary and off-diary articlesfor a daily bulletin.  About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms...

What are we trying to do? Whether you’re a boutique broker or a global bank, Fidessa gives you everything you need for equities trading in one integrated solution. To grow your business, you need advanced technology that can unify your operations, simplify your workflows, and boost your efficiency. Our award-winning equities solutions automate and simplify your trading on markets worldwide with proven technology you can trust The Fidessa platforms provide industry-leading trading functionality across a range of asset classes.  The QA team work closely with Development to ensure high levels of quality and reliability are maintained across our  product portfolio. The QA team routinely test mandatory exchange upgrades, new functionality and product enhancements , while also performing manual and automated regression testing across multiple products and exchanges.   What do we need help with? We are looking for a technical enthusiast with a keen eye for detail. A...

What are we trying to do? Whether you’re a boutique broker or a global bank, Fidessa gives you everything you need for global equities trading in one integrated solution that serves 25,000 users at 1,500 firms, with 200 Fidessa platforms managing $22 trillion annually. Fidessa's award-winning solutions automate and simplify trading on markets worldwide, allowing businesses to grow by unifying operations, simplifying workflows and boosting efficiency. As one of the Fidessa suite of products, the Fidessa Client Trades and Confirmation system (CTAC)  provides industry leading middle office functionality across a range of asset classes. Working in a dynamic and innovative environment, our team develops a sophisticated system for order allocation and electronic confirmations that provides best in class straight through processing and exception management. CTAC is the cornerstone of a customer's middle office, giving users a rich set of tools to manage their entire middle...

This role offers the chance to work within a fast-paced operations team dedicated to implementing and supporting the hardware and network services that underpin the Group's systems.   This role is for a network professional with a focus on Cisco and Juniper. Arista and Redhat Enterprise Linux experience is also an advantage. About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world’s leading banks and...

The Role:   This role offers the chance to work within a fast-paced operations team dedicated to implementing and supporting the hardware and network services that underpin the Group's systems. This role is for a data centre network professional with a focus on Cisco and Juniper. Arista and Redhat Enterprise Linux experience is also an advantage. Candidates with the ability to work in a fast-paced environment, multi-task and prioritise work will thrive in this role. As a Data Centre Operations Engineer you will be involved with the day-to-day operations within our Data Centre infrastructure, responsible for the support and configuration of customer solutions and internal infrastructure. This is a vital role within the Data Centre Team with opportunity to expand the role in the future. The role is based in Woking, Surrey, with travel to Data Centre sites and occasional travel to London Participate in team shift patterns and out of hours escalation when required. The role...

Whether you’re a boutique broker or a global bank, Fidessa gives you everything you need for equities trading in one integrated solution.   To grow your business, you need advanced technology that can unify your operations, simplify your workflows, and boost your efficiency. Our award-winning equities solutions automate and simplify your trading on markets worldwide with proven technology you can trust The Fidessa front office provides industry-leading trading functionality across a range of assets. Our team develops a sophisticated system for order management, risk checking and market access, supporting workflows for trading across global markets. The system is the cornerstone of a customers front office, providing trading desks with the real-time trading information they need when they need it. Optimised views of order books and trading positions give traders precise oversight of all their trading activities. Multiple automations reduce trader workload, taking away...