9 jobs found in Uniondale

The Role: ION Analytics, parent of the Mergermarket platform, is looking for a seasoned researcher and detective-at-heart with M&A experience to add to our growing Auctions team which tracks pre-deal market activity.  Some of the most coveted information on the Street is intelligence on sale processes. If you’re an analyst or financial journalist interested in transforming how dealmakers consume auction intel without being on the front lines, this is the hybrid opportunity for you.   The Auctions team is responsible for the creation of Missing in Auction (MIA) reports which track active sale processes that have not generated announced deals. They are among the highest read content on Mergermarket and are consumed by top dealmakers at banks, private equity firms, and advisory shops around the globe.  In this role, you would be responsible for drafting and researching MIAs.  This involves digging through our repository of active auctions and verifying through...

The Role This Software Developer position is available within our Desktop Technology development team. The team is primarily responsible for developing, enhancing, and maintaining Openlink’s User Interface technology and frameworks.  In addition to maintaining and enhancing GUI frameworks, this team maintains and enhances a variety of vertical and horizontal business functionality for more general use throughout Openlink.  We continue to build valuable business solutions for customers as well as internal solutions that support robust business scenario testing. Key Responsibilities •You will work with developers, leads/managers, architects, testers, and other team members to understand the project requirements that drive the analysis and design of quality technical solutions.   •You will be responsible for designing, developing, deploying, and supporting software components with a focus on User Interfaces for both desktop and web applications all within the context...

The Role: ION Corporates is seeking to enhance the strategic management of ION's client services programs to maximize customer satisfaction and retention. This role manages the development, pricing, delivery, and continuous improvement of client services programs and offerings. Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that programs, policies, and procedures align with organizational vision and strategy.   Reviews KPI data and metrics and performs management functions across portfolio in specific areas to ensure consistency and quality of service. Leads process improvement initiatives through the disciplined use of measurements, analysis and stakeholder engagement in order to establish best practices.   Identified areas of concern and supports activities to improve performance and customer satisfaction. Works closely with support and field operations management leadership on...

The Role ION Corporates seeks a Cloud Architect and hands-on developer to help guide and build ION’s next generation Cloud Platform, focusing on design, planning, implementation, operation, and governance of the ION Cloud strategies. A solid understanding of software architecture, prior experience as software developer, and experience working with diverse development teams is a requirement. Success includes uniting the global ION community around this new strategy, moving ION standard solutions to a SaaS model, and building out best-of-breed solutions, at the pace of business and pace of technology, with an “automation first” approach. Key Responsibilities •Create a state-of-the-art and secure cloud architecture and strategy, supported by a robust and flexible infrastructure with a reliable and efficient operating model, with automation. •Designing and implementing deployment, maintenance, monitoring, and management processes within the cloud strategy. •Support...

The Cloud Infrastructure Architect represents a technical and experienced position in the IT organization. An individual in this position is responsible for designing, documenting, and implementing highly available, reliable, performant, and cost-effective infrastructure systems in Microsoft Azure.  They must be able to work independently on tasks of moderate and high complexity and assist the applications groups when necessary.  They are expected to use their technical knowledge and ability to work with others to solve technical issues in a timely fashion.  They will assist in project work in addition to their architectural responsibilities.  The Cloud Infrastructure Architect should have in-depth knowledge of specialized technologies -- specifically ·       Microsoft Azure Resource Manager and Azure Active Directory ·       Cloud Native...

The Role: This position will be responsible for managing a diverse set of client support responsibilities, collaborating across numerous teams and systems, and providing internal and external stakeholders with a best-in-class customer experience. Corporates Client Services has a need to augment its customer-facing client support team. This function includes developing and utilizing product, technical, and market capabilities to provide best-in-class customer experiences to ION's customers. The client support team drives customer success, builds content and knowledge repositories, and increases operational efficiency. Focus areas include positive customer satisfaction through high quality deliverables, investments in automation and tools, and empowering the Client Support team to enhance and scale services to our customers. Key Responsibilities   ·        Providing expert-level training to Tier 1 Support team members on specialized modules of the OpenLink...

The Role The "Client Support Analyst" plays a key role in building and maintaining the satisfaction of our customers. Customer service, incident management and problem-solving are the key elements of this role. Working as part of our Client Services team, the "Client Support Analyst" are responsible for the quality and delivery of the support and services we offer to our customers.  This role will include coordinating the support incidents, fix requests and enhancement requests for the City Financials treasury management system and performing support incident analysis and resolution. Key Responsibilities •Providing guidance and support on our treasury management systems, to accurately represent the customers’ business needs. •Providing accurate and considered analysis of issues along with appropriate solutions to meet the customers’ requirements.  •Focusing on driving down the number of outstanding customer issues and assisting with the maintenance of support...

The Role The "Client Support Analyst" plays a key role in building and maintaining the satisfaction of our customers. Customer service, incident management and problem-solving are the key elements of this role. Working as part of our Client Services team, the "Client Support Analyst" are responsible for the quality and delivery of the support and services we offer to our customers.  This role will include coordinating the support incidents, fix requests and enhancement requests for the City Financials treasury management system and performing support incident analysis and resolution. Your Roles and Responsibilities •Providing guidance and support on our treasury management systems, to accurately represent the customers’ business needs. •Providing accurate and considered analysis of issues along with appropriate solutions to meet the customers’ requirements.  •Focusing on driving down the number of outstanding customer issues and assisting with the maintenance...

The Role This position will be responsible for managing a diverse set of client support responsibilities, collaborating across numerous teams and systems, and providing internal and external stakeholders with a best-in-class customer experience. Corporates Client Services has a need to augment its customer-facing client support team. This function includes developing and utilizing product, technical, and market capabilities to provide best-in-class customer experiences to ION's customers. The client support team drives customer success, builds content and knowledge repositories, and increases operational efficiency. Focus areas include positive customer satisfaction through high quality deliverables, investments in automation and tools, and empowering the Client Support team to enhance and scale services to our customers. About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic...