Wise
Tallinn, Estonia
We’re looking for a Japanese-speaking Large Transfers Specialist to join our growing KYC Team in Tallinn . The team's primary goal is to ensure secure, high-value payments by integrating KYC/compliance reviews with personalized support for business and consumer customers. With a focus on meeting SLAs and minimizing compliance risks, the team offers tailored customer support to address customer vulnerabilities, prioritizing an exceptional customer experience.
A bit about the role:
This is a hybrid role that combines KYC/compliance reviews with tailored, excellent support for our new and existing business and consumer customers who are sending high-value payments with us. It’s a position suited for a high-level individual contributor, offering the opportunity to impact our customers’ journey from beginning to end. The core focus of this role is to release high-value payments within set service level agreements (SLAs) while mitigating all compliance risks and providing...