18 jobs found in Shanghai

What will you contribute? Reporting to the [Manager Role Name] , the [Role Name] is responsible for data analysis and mapping, system configuration, implementation, consultative training and/or reinforcement of training, and implementation support of software applications for new and existing clients.  Follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to schedule and client specifications.  This position is client-facing and requires travel to the client site as the project warrants.  Work performed is typically moderately complex.  Responsibilities & Deliverables: Your deliverables as a [Role Name] will include, but are not limited to, the following: Interact with client, consultatively, to determine project requirements and needs analysis. Establish and/or assist client with configuring system parameters and controls based on client’s business practices and...

Airwallex is a global payments fintech company transforming the way businesses move and manage money globally. We have built a global financial infrastructure platform to help businesses transact, collect and pay across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system. We've grown to 19 global locations and have raised over US$800 million in funding. To support our ambitious growth plans, we’re looking for smart, collaborative and passionate people who are looking to make a genuine impact. This is the specific application channel for the hackers who are interested in Airwallex's FTE job opportunities through the 2022 LeetCode Hackathon Weekly (Apr 4th-8th, 2022). Or you can drop your resume to Careers-inbox-cn@airwallex.com (please mentioned your application through LeetCode Hackathon in the subjection) We are targeting to hire tech talent into: -Software Engineer, Backend -Software Engineer, Frontend -DevOps Engineer...

Job Description and Responsibilities IB（ www.interactivebrokers.com ) 盈透证券正在招募积极进取及事业心强的人士担任客服支持一职。  职务描述 IB的客服专员是个人客户和专业客户的联络人，负责为客户提供优质及专业的服务。盈透客户的主要包括个人客户、金融顾问，对冲基金管理人和其他经纪自营商。盈透正通过扩展产品和服务范围为客户提供所需的市场准入，从而维系客户关系，进而实现与客户建立并维持长久合作关系的目标。 职责 客服专员主要负责管理并处理客户相关事宜：针对客户的疑问，顾虑和投诉提供电话、邮件或在线解答。客服人员需根据公司政策，惯例和程序高效准确地处理各类客户问题，以确保客户满意度。 Interactive Brokers (  www.interactivebrokers.com  ) is looking to hire highly motivated and career minded individuals for Customer Service Support in our Shanghai Office. Job Description As a liaison to Interactive Brokers’ retail and professional clients, the IB Customer Service Specialist accountable for providing client service to IB’s clients. This includes retail customers, financial advisors, hedge fund operators and other broker-dealers. Our aim is to build and maintain long-term customer relationships, provide access to desired markets and increase our customer retention as we...

Interactive Brokers LLC Technical Assistance Center: Help Desk Technician Interactive Brokers ( http://ibkr.com/ ) is looking to hire highly motivated individual for a call center technical support position in our SHANGHAI OFFICE. Job Description Our Trader Workstation is a Java-based proprietary trading platform that allows end-users to trade from their home or office and is the flagship of our platforms. It is complemented by our web and mobile-based platforms. TAC Technicians are expected to consistently provide friendly and informative technical support to Interactive Brokers’ clients by keeping up to date with the local technology news in order to investigate any new problems to assist end-users.   Responsibilities Provide real-time technical support of IBKR applications through either phone or chat communication, along with tickets and emails customers may send to IB. Successful candidate will also be required to perform other...

The successful candidate will be an integral part in the co-development and implementation of electronic order routing interfaces between Interactive Brokers (IBKR) and its clients.  As part of IBKR’s Client Integration FIX team, the selected individual will coordinate the implementation, testing and deployment of FIX Integrations that will bring new business to the firm. Involvement will start in pre-sale stages and conclude with successful production deployment. The position requires an extensive understanding of the FIX protocol being the most commonly used infrastructure for many institutions and enterprises to electronically route multi assets orders to IBKR, as well as practical experience with the implementation and testing of FIX interfaces for order routing applications. Responsibilities       Interaction with clients, vendors, sales, service desks, legal & compliance, software developers, network engineers and other operation teams to integrate and maintain...

Are you a passionate about working with potential customers to add value to their businesses? Do you love hunting for business in order to grow revenue and sales? If so, we'd love to hear from you! Position Summary The Region Business Representative is vital to the Sales / Account Services / Marketing process and is tasked with identifying and generating sales opportunities within a set of defined City and Region that fit Refinitiv’s Ideal Customer Profile. Manages, retains and grows revenue, responsible for new business development and new sales. The role will be primarily focused around researching the Target Clients and performing outreach through client visiting, email / call / social media /public seminar. New prospects will be identified by customer analytics, predictive marketing and proactive client engagement activities across specified types of financial institutions and corporate entities, within a geographic region or product segment. The role will ultimately...

Job Description & Requirements Interactive Brokers seeks individuals for our Technical Assistance Center API team at our Shanghai office, with a focus on assisting clients develop, debug or integrate their applications connecting through IB API. The ideal candidate will possess conceptual knowledge of languages such as Java, C, Python, be probing and analytical, with the ability to learn and contribute to new APIs being built. Assist clients to develop and debug their applications connecting to the IB API through which they can apply automated trading algorithms 协助客户开发和调试应用程式以连接到IB API应用程式, ，使其程式可应用自动交易计算法 Assist clients in the integration of API applications with third party software (such as charting software) 协助客户使用第三方軟件程式戶連接 API 應用程式 Build and maintain a resource library for clients, including program snippets, documentation, consultancy resources 为客户构建和维护资源库，包括程序片段、文档、咨询资源 Create of a variety of test and demonstration programs...

Customer Success Manager, Index Position Summary At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.   As a Customer Success Specialist, you will be responsible for fostering intimate relationships and being a trusted advisor to our Index customers. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration, and expansion of our solutions into the daily workflow of our customers and end-users.    You will own the Customer Success Plans and the delivery of all agreed upon milestones. You will visit customers and build relationships with key stakeholders and user community to ensure we are delivering the ultimate customer experience. You will partner with the Account Managers and Sales Leaders provide insights on customer health to drive retention and growth. Additionally, you will...

Based in Shanghai, reporting to Risk Sales Manager Position Summary We have an amazing opportunity for a Risk Solutions Sales in Shanghai. As a subject matter and industry expert to sales and pursuit activities, you will focus on sales (new, cross-sells, up-sells) of Risk Solutions to key clients in China. This role works in close partnership with internal stakeholders to proactively drive gross sales and revenue. Role Responsibilities Structure, negotiate and close deals Proactively identify pipeline opportunities Develop the sales strategy for their proposition within their territory Provide insights and share Refinitiv thought leadership on their proposition with customers Deliver customer demonstrations on their specific propositions Deliver sales target monthly Qualifications and Experience Required Deep market understanding including a) expert understanding of financial market b) deep knowledge of risk and compliance c) strong understanding...

Company overview LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and a worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America...

Are you a passionate about working with potential customers to add value to their businesses? Do you love hunting for business in order to grow revenue and sales? If so, we'd love to hear from you! Position Summary As a subject matter expert to pre-sales and pursuit activities, you will act in of support Account Managers and Solution Sales focusing on all sales (new, cross-sells, up-sells) for the Risk proposition in a given territory with both existing and new customers. You will lead on deals aligned to specific propositions and serve accounts within a defined territory. The role works in close partnership with internal stakeholders to proactively drive gross sales and revenue. Role Responsibilities Structure, negotiate and close deals Proactively identify pipeline opportunities, governed by the Account Managers Develop the sales strategy for their proposition within their territory Provide insights and share Refinitiv thought leadership on their proposition...

The role of the Account Manager maintains deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales. Responsibilities: Manages, retains and grows revenue, responsible for new business development and new sales Establishes strong, long-term customer relationships and cultivates new business opportunities Collaborates with account team and/or other business units where required and has oversight of all account activities Responsible for forecasting, keeps management in touch with business development activities in a timely fashion, gathers intelligence on competitor activity, and...

Position Summary Manages book of business, grows and retains revenue and market share at the designated accounts and New-Name accounts in East China. Maximizes customer satisfaction, and achieve company's strategic objectives with accounts under management. Develops and executes account strategy. Co-ordinates Account Activities to provide strong, consistent service levels. Works with stakeholders across the board to deliver stronger, more relevant value propositions helping customer to grow their business, minimize risks or improving productivity. Role Responsibilities Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs  Maintain solid understanding of LSEG propositions to initiate conversations and raise interest  Build and embed a long term trusted advisory relationship within their accounts Drive growth by expanding LSEG footprint within their accounts  Focus on maintaining overall customer engagement and expanding and...

Based in Shanghai, reporting to Account Director, China Sell Side AM team Position Summary The role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales. Role Responsibilities Manages, retains and grows revenue, responsible for new business development and new sales Establishes strong, long-term customer relationships and cultivates new business opportunities Collaborates with account team and/or other business units where required and has oversight of all account activities Responsible for forecasting, keeps...

Based in Shanghai, reporting to China Sales Director Position Summary We have an amazing opportunity for a Wealth Solutions Sales in Shanghai. As a subject matter and industry expert to sales and pursuit activities, you will focus on sales (new, cross-sells, up-sells) of Wealth Solutions to key clients in China. This role works in close partnership with internal stakeholders to proactively drive gross sales and revenue. Role Responsibilities Structure, negotiate and close deals Proactively identify pipeline opportunities Develop the sales strategy for their proposition within their territory Provide insights and share LSEG thought leadership on their proposition with customers Deliver customer demonstrations on their specific propositions Deliver sales target monthly Qualifications and Experience Required Deep market understanding including a) expert understanding of financial market b) knowledge of wealth business c) strong understanding of...

Internship for Research into Sustainability, and its Finance implications for Asia region Internship for Research into Sustainability, and its Finance implications for Asia region Background: LSEG is committed to do groundbreaking research into all aspects of sustainable finance across multiple geographies. As a part of LSEG’s effort to understand Asia region better in terms of the sustainability journey, the company is commissioning internship programs in 2022 to uncover jurisdictional sustainability pledges, efforts and prevailing atmosphere in Japan, China, and India, in particular. Deliverables: Daily progress reports on assigned topics of research Deliver results in the formats specified by the supervisor Participate in relevant internal and external meetings Perform thorough research on: Research into politico-socio-economic drivers of the region (e.g. up till recently, infrastructure and anti-pollution/healthcare nexus was dominantly driving China's green...

About the Job:     To support the growth of SH business by: - Formulating marketing strategy and campaign execution - Event management - Partnership and affiliate management In order to achieve KPIs such as leads, new accounts and revenue.     Your Profile :     - 5+ years of marketing experience with hands-on experience in event management, campaign management and social media management. - Native Chinese knowing the local culture well - Team player and positive mindset     We offer : The Saxo Experience Office has the overall responsibility for the client journey and all client-facing touchpoints across channels and platforms. We ensure that our technology, scale and talented employees translate into great client experiences and a profitable business.   At Saxo IT and the business are integrated into the same teams, ensuring end-to-end ownership. We are organized based on what we want...

About the Job:     Assist marketing manager to implement marketing activities in Shanghai     Your Profile :       Assist marketing manager to implement marketing activities in Shanghai     We offer :   We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo it is not about entitlement, it is about impact, no matter where you sit in the organisation. A good idea is always taken seriously and you can truly make a difference. When you work here, you become part of the Saxo family. We invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and team efforts. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense. We offer an attractive remuneration and benefits like (at least) 15 paid vacation days, company...