Full time
Dow Jones
Romania
Job Description: About the Role: You will lead our service delivery for the A2i products and ensure professional execution and successful customer relationships, both on the technical and business sides. You will have direct responsibility for all outbound services and post-sales, Experience making customers feel valued through quality service, and ongoing customer development. Reporting to the VP of Operations, you ensure parity between the commercial and technical aspects of customer projects. About the Team: The Head of Customer Success will be part of A2i Systems, a world leader in AI-powered fuel and EV pricing solutions. A2i Systems applies its best-in-class artificial intelligence engine to forecast consumer buying behaviours in dynamic market conditions. It is a subsidiary of OPIS within Dow Jones's energy business and is headquartered in Denmark. OPIS provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack, and...