9 jobs found in Princeton

By selecting “Apply” above, you indicate you have read and acknowledge the Dow Jones Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: CUSTOMER SERVICE ASSOCIATE - GROUP ACCOUNTS   Based in : Princeton, NJ   Reports to : Customer Service Supervisor - Group Accounts Key Responsibilities Provide high-level telephone and email support on Dow Jones suite of products and services including but not limited to The Wall Street Journal and Barron’s by answering our Corporate and Educational customer queries concerning delivery, billing/account administration, pricing, content, technical support, and product navigation. Professionally respond to inquiries from various stakeholders and internal Executives throughout the organization regarding Corporate and Educational customer escalations and requests Resolve customer and stakeholder concerns while consistently providing superior levels...

By selecting “Apply” above, you indicate you have read and acknowledge the Dow Jones Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: Office Coordinator Princeton, NJ (Hybrid)   Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world's largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Factiva, Barron's, MarketWatch, Financial News, Dow Jones Risk & Compliance, and Dow Jones Newswires. Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV). About the Role: The Offer Coordinator within...

By selecting “Apply” above, you indicate you have read and acknowledge the Dow Jones Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile, and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource. Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).   Global Finance Operations The Global Finance...

By selecting “Apply” above, you indicate you have read and acknowledge the Dow Jones Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.  Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron’s, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. We encourage anyone that wants to join us in our mission to apply. Position : Assistant Customer Support Manager - Outsourcer Based in : Princeton, NJ Reports to: Customer Support Manager - Outsourcer...

By selecting “Apply” above, you indicate you have read and acknowledge the Dow Jones Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: The Customer Service Department’s mission is to provide superior customer experiences that are purposeful, seamless, consistent, and that are in-line with our world-class B2C and B2B brands. Our Customer Service Teams provide 1st through 3rd level support for our global customers and client contacts. Our Contact Center Operational Excellence team is responsible for Training, Quality Management, Service Performance Reporting, Service Design, and the Systems that support the Customer Service team.  All of our team members are passionate about always being the 'customer' and work to incorporate our CSXD core values into their work every day. We are looking for applicants that are Curious, Unique, Self-Starters, Team Players, Open, Motivated, Educated,...

By selecting “Apply” above, you indicate you have read and acknowledge the Dow Jones Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: Excellence in news demands excellence in our customers’ experiences. Our Experience Group brings together Product, UX, Technology, Program Management, and Customer Research with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building connected, innovative and sustainable experiences/products that are data informed and with a customer lens.   ---------------------------------------------------------------------------------------------------------------------------------------------------------------- We are looking for an Experience Architect with expertise in emerging platforms - audio, video and immersive content, to work with the Experience Architecture team,...

By selecting “Apply” above, you indicate you have read and acknowledge the Dow Jones Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: About Our Organization: Dow Jones is a global news and business information provider, delivering content to consumers and organizations worldwide across multiple formats, including print, digital, mobile, and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world's most significant news-gathering operations globally. It produces leading publications and products, including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Factiva, Barron's, MarketWatch, Financial News, Dow Jones Risk & Compliance, Dow Jones Newswires. Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV). About the Team: Dow Jones powers businesses, governments,...

By selecting “Apply” above, you indicate you have read and acknowledge the Dow Jones Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: Senior Software Engineer (Java) (Backend) Princeton, NJ (Hybrid) About the Role: Dow Jones Risk and Compliance team is looking for a Senior Software Engineer (Java) (Backend) who can bring professional software engineering concepts and best practices to the workplace and high quality in the SDLC. Work with management and technology peers to implement process improvement opportunities within the business. Create and communicate ideas, plans, and recommendations to team members and business customers. Influence changes in the team and the business to achieve operational excellence. Determine causes of problems and best situational decisions. Apply technical/professional expertise to help deliver high-quality work products. You Will: Develop and maintain...

By selecting “Apply” above, you indicate you have read and acknowledge the Dow Jones Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: The Sr Project/Delivery Manager role will partner with engineering and product teams to manage and deliver integrated product and platform solutions for a newly acquisition (OPIS) ● Works well with Technical Leads to create strategies for risk mitigation and contingency planning ● Facilitates project teams, manages conflict, understands and tracks dependencies ● End-to-end Total Software Development Life Cycle experience. ● Very strong organization and interpersonal skills ● Excellent communication skills both verbal and written. ● Ability to track department-wide initiatives across many teams ● Ability to develop delivery plans and track schedules and roadmaps; ● Ability to do coordination of resources and resource mapping ● Ability to roll up details into...