Full time
London Stock Exchange Group
1-chōme-5-1 Ōtemachi, Chiyoda City, Tokyo 100-0004, Japan
At London Stock Exchange Group, we are looking for a talent to join our FTSE Russell Japan team. As an Associate, ISD Analytics Client Service, you will be at the forefront with major financial institutions customers in their journey with our application, 'Yield Book', from onboarding to post-implementation relationship management. In this role, you will have opportunities to collaborate with your colleagues across the world. Are you passionate about building your career in a truly global environment in FinTech? Come Join us! Role Responsibilities Acts as a first point of contact for larger clients, taking ownership for the resolution of more complex queries, engaging directly with clients to gain a deeper understanding of their queries Establish and maintains client relationships, supporting the Client Services teams to provide support to clients and resolve queries Review and distributions communications to clients regarding new products and services, service...