Full time
Starling Bank
Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 2,500 people across our London, Southampton, Cardiff and Manchester offices If you have a broad and diverse background in financial services or customer service, enjoy a challenge and won’t be put off by complex situations, we are recruiting Collections Team Members for our SME and Retail Teams who will be able to identify solutions for customers with bounce back loans. You will have excellent listening abilities and be able to explain things clearly with an empathetic approach, tailoring each contact to the individual customer needs. You will help our customers navigate these challenging...