1 jobs found in Cardiff

We're looking for detail-oriented, empathetic problem solvers to join our Telephony/Call Centre Customer Operations (COps) team in our Cardiff office i n May 2022. Check out what our team say about working in Cardiff here ! At Monzo, we’ve built a new kind of bank. One that lives in your smartphone and helps you take control of your money. We are always here to help every customer gets access to 24/7 customer support  🚀 COps are the heart of Monzo ❤️ Using various methods including telephone and in-app chat, you'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of Monzo and the main way our customers communicate with us. We want to delight our customers in any way possible. Our mission is to make money work for everyone, and while having a great app is part of that, we pride ourselves on providing world-class support. By solving customers’ problems, treating them fairly and being totally...