12 Technical Support jobs

Product Support Specialist Posted 06/09/2021 - Equiti Group Ltd Jordan - Product Development - Technology - Amman - Jordan - 1-3 Years     Overview    Equiti Groups' Product Development Team is looking for two Product Support Specialists with exceptional technical knowledge and experience. The successful candidates will join the newly formed Product Support Team and use their skill set to ensure business continuity and support the organization's global growth. Ultimately, this position will focus on application support, business support and performance management – engaging, articulate, and detail orientated personalities are required.   Required Experience   This position requires 2+ years working in a technical support role or similar function, such as System Engineer, Technical Business Analyst or Developer....

We are actively seeking an experienced Technical Analyst to join our growing team. The successful applicant will work on our flagship Sell Side Order Management System, FlexOMS, throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients.   About You As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support. Requirements Requirements Role and responsibilities Implementation and integration of greenfield solutions Client services and managing relationships with C-level stakeholders Work closely with the UK Practice lead of Sell Side OMS Work across functions with stakeholders Own the Technical Support function Provide valuable insight on client projects Take a hands on approach...

FlexTrade Systems  is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER®, the world’s first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies.   About MaxxTrader MaxxTrader is FX Trading Platform offered by FlexTrade. MaxxTrader’s EMS/OMS solution is sought by major global financial institutions – banks, broker dealers and hedge funds - to better connect their FX trading desks with liquidity providers, wherever they are, through proprietary distribution connectors. MaxxTrader’s all-in-one platform covers the...

FlexTrade Systems  is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER®, the world’s first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies.   Client Services Developer (BuySide): Join a dynamic development and support environment interfacing directly with clients. FlexTrade is looking for a Sr. Client Services Technician to be a part of a rapidly evolving technology group supplying top quality solutions to our growing top tier Wall Street client base. Our wide range of trading products, including Equities, Options,...

  FlexTrade Systems is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER®, the world’s first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies.   The Team- We are actively seeking candidates for a unique opportunity to join a growing team working with our products and solutions for stocks, derivatives and foreign exchange markets. The role presents an excellent opportunity to gain experience with cutting-edge technology and financial markets around the globe. We have a dynamic, fast-paced and friendly working environment. As...

FlexTrade Systems  is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER®, the world’s first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies.   Roles and Responsibilities: Implement solutions for integrating Flextrade FX product across multiple clients. This usually involves overall software deployment along with support and maintenance of the client system. Support the Flextrade FX product at the client sites on an ongoing basis. This requires the candidate to learn the business requirement and implement them for both backend...

FlexTrade Systems  is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER®, the world’s first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies.   Client Services Developer (BuySide) - C++ Join a dynamic development and support environment interfacing directly with clients. FlexTrade is looking for a Sr. Client Services Technician to be a part of a rapidly evolving technology group supplying top quality solutions to our growing top tier Wall Street client base. Our wide range of trading products, including Equities,...

FlexTrade Systems- FlexTrade Systems is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER®, the world’s first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies.   The Team- We are actively seeking candidates for a unique opportunity to join a growing team working with our products and solutions for stocks, derivatives and foreign exchange markets. The role presents an excellent opportunity to gain experience with cutting-edge technology and financial markets around the globe. We have a dynamic, fast-paced and friendly working environment....

Intitulé du poste Analyste Produit H/F Contrat CDI Description de la mission   smartTrade recherche un Analyste Produit (H/F) pour son centre de R&D d’Aix en Provence  Descriptif du poste : Le poste est à pourvoir au sein de l’équipe Produit qui a la charge de consolider les demandes clients et d’organiser la connaissance autour des produits et des solutions logicielles smartTrade. Vous serez un référent en interne sur nos solutions logicielles, et prendrez en charge la rédaction de guides fonctionnels et techniques en anglais. Ces guides sont utilisés par nos équipes et par nos clients, des institutions financières prestigieuses implantées au sein des plus grandes places boursières.  Vous jouerez un rôle essentiel dans la diffusion de la connaissance du produit au niveau fonctionnel, en participant et animant des...

Intitulé du poste Analyste d'Exploitation H/F Contrat CDI Description de la mission   Au sein du département Client Engagement qui a la charge de l’intégration logicielle chez nos clients. Vous assisterez les chefs de projets dans le déploiement et la validation des produits smartTrade. Véritable expert technique de la solution vous aurez la charge de la mise en place de ses principaux composants. Vous travaillez en étroite collaboration avec les équipes internes (Infrastructure, Développeurs, etc.) pour assurer un niveau de service optimal. En nous rejoignant, vous vous verrez confier les missions suivantes : En charge du déploiement et de la configuration technique de la plateforme. Mettre en place et valider les intégrations avec les prestataires externes. Vous conduisez les investigations sur les problèmes remontés lors des phases de...

Job title Technical Support Specialist M/F Contract type Permanent Job description   As part of the Client Services Team, you will be primarily responsible for the front line technical support of our product solutions and software application. In addition to managing product support tickets, phone calls, and emails, you will also assist clients with product how-to questions and technical issues. You will come to strengthen a dynamic and highly technical team, in your role you will: Identify, analyze, evaluate, qualify and resolve technical issues. Maintain a high level of customer satisfaction. Manage support tickets, calls and emails. Follow-up issues, and define the appropriate action plans. Communicate client input to internal product development. Work with cross-functional teams to ensure client objectives are met. Identify potential system and client relationship enhancements.     Profile...

Company Description DON’T LEAVE BANKING TO BANKERS Founded by  two engineers , Swissquote makes  trading  opportunities accessible to everyone and we challenge everything that makes traditional banking irrelevant. Join our  130 software engineers  to challenge the code and bring your expertise on cutting-edge  Fintech projects  such as eTrading, eForex, Robo-advisory, cryptocurrencies and more. Our Tech stack is  100% Cobol free ! See: Java, Spring, Hibernate, JavaScript, TypeScript, React, Docker, Kubernetes... and we always try to find the best tools for the right needs. Have a look at our  Tech Blog ! As an always-evolving company, we strive to challenge our organization, making teamwork and innovation more than just values. You will be able to accelerate your career in a  fast-moving  and  rock-solid  company: during these last couple of years,...