3 NOC Technician jobs

Monitor and Troubleshoot
It is up to NOC technicians to monitor hardware to ensure the proper operation of routers, switches, firewalls, and remote technologies. They field incoming calls, help clients troubleshoot networking issues, diagnose network and server problems, and provide resolutions. They also answer client questions regarding network features and services.


Provide Preventative Maintenance
NOC technicians oversee the preventative maintenance of all datacenter equipment for various industries. They repair and replace switches and routers, configure new servers, run tests, and perform upgrades to hardware and software to make sure networks run with no interruption due to failures or outages.

 

Schedule Field Technicians
Sometimes it is necessary to address issues on-site; in these cases, NOC technicians relay details about issues to field technicians and schedule them to go to the datacenter to work on equipment. They maintain field technician schedules, assist technicians on the phone, and keep records of repairs.

 

Document Calls and Service Results
NOC technicians document all incoming calls and record the technical issues addressed in each call. They maintain logs of resolutions, communicate with vendors about ongoing problems, and use a ticketing system to update information regarding the progress of each call. NOC technicians provide service incident reporting to customers and vendors. NOC technicians are available on flexible work schedules, possible participation in ‘on-call’ technical
support. NOC technicians are curious and organised, they know how to handle stress and give instructions. They have a real sense of customer service and good communication skills.

Full time
 
Network Operations Centre - NOC Manager (1660)
equiti Limassol, Cyprus
EGM Labs ltd Equiti group wishes to hire a NOC manager located in our new technical support office in Cyprus. This is a new position and department for Equiti to enable the group to continue to scale and create a dedicated specialization for network operations & trading Infrastructure. The NOC team’s primary objective is to ensure network operations and trading infrastructure support to the Equiti group systems globally 24x7, and to improve network operations globally and trading infrastructure for the Equiti group. The NOC team is one of the Information Technology pillars thought the Equiti group and works alongside the corresponding IT pillar’s (Network Operations Centre, Security Operations Centre, Operational IT)   Responsibilities: •    Cloud infrastructure support & deployment AWS, Azure, Alibaba, Microsoft Office 365. •    Financial Services Data Centre support & deployment....

Apr 13, 2022
Full time
 
Network Operations Centre - Junior NOC Analyst (1680)
equiti Limassol, Cyprus
Equiti group wishes to hire a Junior NOC Analyst located in our new technical support office in Cyprus. This is a new position and department for Equiti to enable the group to continue to scale and create a dedicated specialization for network operations & trading Infrastructure. The NOC team’s primary objective is to ensure network operations and trading infrastructure support to the Equiti group systems globally 24x7, and to improve network operations globally and trading infrastructure for the Equiti group. The NOC team is one of the Information Technology pillars thought the Equiti group and works alongside the corresponding IT pillar’s (Network Operations Centre, Security Operations Centre, Operational IT)   Responsibilities: •    Monitoring Cloud infrastructure AWS, Azure, Alibaba, Microsoft Office 365. •    Financial Services Data Centre support. •    Ensure that the global...

Apr 13, 2022
Full time
 
Network Operations Centre - NOC Analyst (1700)
equiti Limassol, Cyprus
Equiti group wishes to hire a NOC Analyst located in our new technical support office in Cyprus. This is a new position and department for Equiti to enable the group to continue to scale and create a dedicated specialization for network operations & trading Infrastructure. The NOC team’s primary objective is to ensure network operations and trading infrastructure support to the Equiti group systems globally 24x7, and to improve network operations globally and trading infrastructure for the Equiti group. The NOC team is one of the Information Technology pillars thought the Equiti group and works alongside the corresponding IT pillar’s (Network Operations Centre, Security Operations Centre, Operational IT)   Responsibilities: •    Cloud infrastructure support & deployment AWS, Azure, Alibaba, Microsoft Office 365. •    Financial Services Data Centre support. •    Ensure that the...

Apr 13, 2022