16 Client Onboarding jobs

About the job:   To process the incoming clients applications in accordance with the KYC business procedures, and in line with the Global Minimum KYC Standards and Saxo Group’s Risk Appetite; To meet the SLA’s for processing the incoming cases and the agreed quality standards; To identify and escalate potential areas for process improvement and system automation with focus on enhancing the client experience; To reach or exceed the Key Objectives agreed with your leader; To participate in daily tasks such as quality check, review of results of the ongoing client AML screening, processing incoming requests to the team’s inbox; To do periodic review of client files and to ensure KYC documentation is accurate and compliant; To work with key internal stakeholders within the Global Onboarding & KYC teams; We offer: The COO organisation is responsible for building, constantly developing and improving the full digital value chain that we deliver to our clients and...

About the job:   Job Ad Text Responsibility: Responsible for onboarding Private clients for Global Onboarding function based in India. (supporting the transition of Private onboarding to India from local entities and also in building the sufficient regulatory capacity to perform on ongoing AML requirements of SAXO, ongoing due diligence (ODD) , CTF and Tax client evaluations. Should be able to multitask among core onboarding activities and related admin tasks with reasonable efficiency and accuracy. Should be a People Manager with proven background of leading with example and motivational/inspirational leader. Conduct performance reviews for the Team. Streamline and optimize onboarding processes where possible and contribute actively to creating and maintaining global policies, procedures and work instructions. To identify and escalate potential areas for process improvement and system automation with focus on enhancing the client experience; Take part in...

BE PART OF A BANK LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive...

We are looking for a new team member to join our Operations team to support the onboarding of new clients and maintenance of our growing client base. The successful applicant must be able to accurately follow procedures and checklists to complete onboarding of new clients and updates to accounts.  Senior experience in financial services is not required, but previous experience in CDD, EDD and AML is a must, preferably in onboarding of complex client relationships. Responsibilities: Process new applications of individual and corporate clients, as well as new B2B relationships Handle amendments to existing accounts Perform quality assurance (4 eyes checks) on processed applications and amendments Assist in the preparation of CRS, FATCA and MIFIR reporting Provide additional support to other areas of the team where required Qualifications Your Profile:  1 - 2 years’ experience working in an Operations/Back Office team within Financial Services Experience opening and...

The Role: Customer Success Associate, Migration & Onboarding Grade : (for internal candidates only) 7/8 The Location: Islamabad, PK The Team: It’s a dynamic global team, where the work changes daily.  You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.  This team will develop and execute data driven processes to deliver world class customer experience.  Your role may focus on migration, onboarding or global strategic accounts. The Impact:   Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.  Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will...

By joining Swissquote, you will become a member of the sector's leading company. You will lead and support teams of highly qualified specialists. As Head of Compliance - Onboarding, you will be part of the management (as a Vice-Director) and report to the Head of Compliance. You will oversee the work of the Private Clients team and of the Corporate Clients team (approx. 20 people overall) and their respective managers. Your missions: Provide expertise with respect to the review of account opening files for individuals, corporate and institutional clients (including independent asset managers) from an AML/CTF, FATCA, QI, AEOI, cross-border and business policy perspective Be a key interlocutor for the first line of defense, including the business risk management units Play a central role in the review of complex files, including when such are submitted to the Bank’s Executive Committee Advise, support, coach and train the relevant Compliance teams and the first line of defense...

Customer Operations Learning is one of the teams within Performance Excellence Shared Service Group. Our role is to partner with Data & Analytics Operations Leadership to drive strategic business goals. We do this by focusing on helping teams & individuals become bold, focused and open learners. We constantly engage with stakeholders to understand their learning needs, create and deliver a variety of custom learning solutions - using latest trends and learning technologies that are engaging, timely & cost effective. As a Learning Consultant, you will be responsible for designing and delivering learning and coaching solutions based on the business requirements of Data and Analytics Operations. You will be responsible for training coordination, executing learning global projects, sourcing and liaising with appropriate vendors, reports generation and analysis, measuring training effectiveness and coaching. In this role you will help in the execution and implementation of...

Responsibilities: A technically advanced role with strong customer service values, performing client facing and non-client facing tasks Buy Side/Sell Side client Onboarding: Configure, build and set up new feed sessions to connect/interconnect LSEG clients and brokers/ECN's/bank portals Collaborating closely with clients and internal groups to handle new client integration requirements Aiding clients with testing and certification, and installing and sanity testing new releases Collaborate on the troubleshooting for production issues and supporting existing systems Perform certification conformance testing with brokers/ECN's/bank portals across multiple asset classes and flows, and enhancing tools that improve efficiency/accuracy to the conformance process Working closely with many internal teams including, Sales and Account Management, front line service desk, field service, development, operations, Technology and Product Management Support pre-sales...

At LSEG, our goal is to provide world class capabilities and user experience for advanced users of our platform who need to discover, consume and analyse our data to achieve their demanding business goals. A significant part of this goal is the provision of powerful services, applications and tools that enable a broad spectrum of professionals in the finance industry, including investment banking analysts, portfolio managers, traders access our platform and provide seamless workflow through our user centric products. The proposed role covers Customer Onboarding product ecosystem. The role holder will be responsible for evolving and maintaining the customer onboarding experience and work closely with business and product leaders across LSEG to execute product strategy. Principal responsibilities and accountabilities of this role include building scalable onboarding flows for other product teams to use and provide insight and clarity of customer needs in collaboration with design,...

We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries.  Our mission is to increase economic freedom around the world , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.   The Role We are seeking a Head of Client Onboarding and KYC to join our rapidly growing global workforce. In this role, you will be responsible for analysing, building, implementing, and monitoring client onboarding at ThinkMarkets. This position will focus on the provision of compliant KYC onboarding services to the business. As the Head of Client Onboarding and KYC, you will also be...

We are looking for experienced and energetic FIX Onboarding engineers to join our Bangalore office and be part of a global FIX Onboarding team. The FIX Onboarding team is responsible for certification and onboarding of FIX clients and brokers on our industry leading multi asset class, multi broker execution managements system (REDI EMS). It is a broker-neutral, trade execution platform, which offers cross-asset trading functionality, powerful workflow and compliance tools, and rich analytics via desktop application, cloud, mobile and API. The FIX Onboarding team works closely with Sales and Account management teams, Professional Services, Product Dev, Support teams to understand bespoke business workflows and translating them into a software solution. The role on a day to day basis involves a lot of external communication with tech teams of clients/brokers and their technology vendors. The FIX Onboarding team also gets involved in various strategic projects ranging from rollout of...

Provide engineering expertise on non-complex products and small number of complex products. Interface with product support groups and development groups. Perform customer site break fix activities remotely (or dispatch to site when required) and full time on-site, using global consistent methodologies and tools. Provide support for alpha and beta programs. Provide second level support for problem resolution, including reproduction of customer issues. Act as experts in their areas to provide high quality advice about the products assigned to internal stakeholders and 3rd party engineers. Maintain awareness of relevant technical and product trends through self-learning/study, training classes and job shadowing. Maintain site documentation. Provide feedback to development and qualification teams. Escalate major, elusive or recurrent issues that affect customer satisfaction. Support pre-sales teams in the provision of demonstrations, and provide advice on architectural design,...

Founded in 2016, BOSONIC is a leading decentralized Financial Market Infrastructure “dFMI” company with offices in San Francisco, New York & London that provides a unique solution to eliminate counterparty credit and settlement risk in Digital Asset & Crypto markets. Clients include Banks, Brokerages, Hedge Funds, Financial Advisors, Prime Brokers, Market Makers and other market participants.   We are growing our Client Success teams in the United States and United Kingdom and are looking for a NYC-based person to lead and manage our critical client on-boarding activities into the region.   Location: NYC   Responsibilities Reporting to the Head of Client Success Lead a growing team and help develop a high-performance CST function Provide regular progress and updates on client on-boarding and service support Showcase the value of Bosonic and ensure customer satisfaction and ongoing engagement Collaborate...

Founded in 2016, BOSONIC is a leading decentralized Financial Market Infrastructure “dFMI” company with offices in San Francisco, New York & London that provides a unique solution to eliminate counterparty credit and settlement risk in Digital Asset & Crypto markets. Clients include Banks, Brokerages, Hedge Funds, Financial Advisors, Prime Brokers, Market Makers and other market participants.   We are growing our Client Success teams in the United States and United Kingdom and are looking for a London-based person to lead and manage our critical client on-boarding activities into the region.   Location: London   Responsibilities Reporting to the Head of Client Success Lead a growing team and help develop a high-performance CST function Provide regular progress and updates on client on-boarding and service support Showcase the value of Bosonic and ensure customer satisfaction and ongoing engagement...

Role & Department   Safecap Investments Ltd is currently in the process of recruiting a  Sales Executive  for our  Sales and Retention  in Nicosia. Position Scope is to generate new business through direct communication with clients and following up on leads and through the identification of new leads. What you'll be doing   Generating new business through following up on leads (assigned by the Company or through other legitimate means of the Employee’s own efforts) and the identification of new leads and networks of affiliates and business introducers, in line with the pre-approved Company practice, with the aim of converting leads into actual clients of the Company with the deposit of funds and the commencement of trading. Developing, managing and maintaining excellent relationship with clients for the longer term. Adhering to the Company’s targets with respect to the number of daily / weekly sales calls to...