14 Application Support jobs

Director, Data & Analytics Application Support Job Description The Director, Data & Analytics Application Support is responsible for Production Application Support that underpin the overall service performance. This role is accountable for the availability of services, their security and regulatory compliance, and the customer experience associated with their domain. The group also guaranties the reliable, agile and continuous flow of change required to optimize the performance of their platform ecosystem and performance of the customer service. The leader in this domain will be accountable for building a customer and business centric service culture across their team whilst establishing a true DevOps capability across the broader organization and helping to deliver a fundamental transformation to the underlying infrastructure and services. This role will report to the Head of Technical Services, Data & Analytics. Key focus areas: Deliver global service...

----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.      If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person.      US Candidates Only:    The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf  describes discrimination protections under federal law....

The Role: Application Support Analyst – S&P Dow Jones Indices We are seeking an Application Support Analyst – Data Support to be a key player in the implementation and support of our Global Index Data Platform that supports our major headline indices like S&P 500, Dow Jones Industrial Averages & also the co-branded indices with our exchange partners such as S&P/ASX, S&P/NZX, S&P/BSE, S&P/TSX, S&P/BMV etc. The technologist will work effectively to undertake the production support for our Index Data Platform. The candidate should be a delivery-focused person who is familiar with Market Data such as Equity, Commodities, Forex, Futures, and Options asset classes. Our SPDJI team’s structure will allow you to be exposed to and provide an opportunity to build your skills across functions within technology. Responsibilities: Manage daily production support for Index Platforms. Monitoring of daily data load jobs Support the historical data...

Department Overview   S&P Global’s  Global Markets Group (GMG) provides market intelligence, data and technology solutions to all participants in the Global Markets. Position Summary    We're seeking a talented and highly motivated Engineer to help us 2nd line Application Support. Solve interesting technical challenges in the areas of distributed high-performance computing for a high-available cloud environment. Candidate is willing to explore new tools & technologies to meet the product demands. This person will report directly to the regional support manager responsible for application support on these systems and will work closely with the global team contributing to the quality of our support.  Duties & accountabilities   Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner. Work collaboratively with development team as required for third line...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer As an Application Support...

Provide technical support and problem resolution for complex applications within operating systems. Knowledge of AWS/Serverless Concepts/Terraform is desirable Provide support services to internal colleagues. Work with Product Development teams to determine root cause of problems. Monitor and report to management on product status, application and server issues. Build out and implement new applications, products and version releases. Follow change control procedures and best practices for minimizing risk to production. Perform proactive/preventative maintenance tasks. Participate in production on-call rotation. Perform other duties as required. ----------------------------------------------- Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer As an Application Support...

Position summary Be part of successful team to monitor, support, enhance and streamline Production And Application Support for mission critical App which power Markit’s industry leading range of Fixed Income data products. This role would suit an experienced technical resource with experience managing an operational support function in a high pressure environment which demands high system performance and accuracy. Hands-on Oracle, PL/SQL, Unix, Shell Scripting preferred as this role will contain a hands-on element and will also involve mentoring technical staff within these disciplines. Knowledge of Core Java is added advantage along with experience in handling and supporting cloud (AWS) systems and deployments. Work on maintaining and monitoring systems powering pricing for one of the several of the highest profile asset classes which are undergoing rapid & exciting change. Early joiners would be preferred....

Responsibilities: Investigate software functionalities problems raised by customers and internal teams for Production and Integration Environment. Collaborate with development teams, products management team and other related parties to resolve product technical problems. Work with customer support teams, content operation teams to find a solution for customer issues. Provide immediate technical assistance to global service operation teams for major service outage and aim to rectify and recover the service. Provide expertise recommendation to service improvement, software verification and release. Documentation and Develop and sustain team's knowledge in the responsible products and any required technologies as well as other products development/support team that are required in solving issues. Support customer facing teams for all applications and services in scope. Provide production support to AAA reliability engineering team. Represent product engineering team on support and...

Application Support is a global team that provides specialized technical support across the suite of trade processing and workflow solutions that support all participants in OTC trading from post trade notices of execution, trade confirmation and allocations to clearing and reporting. The application support team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture with a view to build continuous improvement in our processes. We are seeking an experienced Application Support, Software Engineer professional with a minimum of 4 years work experience to join the team in New York. The role encompasses 2nd line technical application support for our Trade Processing applications. This person will report directly to the Regional Manager responsible for application support on these systems and will work closely with the global team contributing to the quality of our support. This position is not eligible for relocation...

Job Description A focus on system availability, reliability, and maintainability are critical for success of the Wealth Technology business. Installation and administration of Windows Servers, Windows HyperV virtualization environments, and SQL Server environments using industry tools and best practices. Provide Level II application support for various Wealth Management products and components; diagnose and provide solutions for hardware and software related issues. Perform system upgrades such as firmware, OS, custom applications, and security patch evaluation and deployment using Windows Software Update Services, IBM Director, HP Insight, Dell OpenManage, Anti-Virus software suites, and manual processes. Ability to manage Microsoft IIS, FTP, HyperV, MS SQL Server, and various vendor and homegrown applications in a load-balanced or clustered environment. Administer local and storage area network disk. Tasks include storage provisioning and file system management....

Join the Interactive Brokers Team! Interactive Brokers Group has been consistently at the  forefront of trading innovation , starting with the invention of the first floor-based handheld computer in 1983 and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features all for the lowest cost to our customers. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. We offer award-winning desktop, mobile and web applications which provide our clients with the tools they need to be successful. Interactive Brokers Group, Inc. (IBKR); is rated #1 - Best Online Brokers 4 years in a row by Barron’s , Best Online Brokers - Barron's Award (read more) IBKR is  looking for an individual to join our Technical Operations team in Greenwich, CT. In order to provide the best online trading experience in the world,...

Senior Trading Application Support Analyst Department                                         IT Production   Reporting to                                         Trading Application Support Team Leader/Manager Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses. CMC is listed on the London Stock Exchanges and serves retail and institutional clients through regulated offices and branches in 13 countries. CMC offers an award winning online and mobile trading platform, enabling clients to trade up to 10,000 financial instruments across shares, indices, foreign currencies, commodities and treasuries through contracts for difference. In Australia, the Group also offers stockbroking services. CMC is committed to recruiting, developing, retaining and motivating exceptional people who are talented, innovative and focussed on delivering excellence. We acknowledge that this goes hand in hand with the Group’s...