Full time
London Stock Exchange Group
London, United Kingdom
JOB PURPOSE The application support Analyst needs to be highly motivated and comfortable working in a high tempo environment. Must demonstrate ability to resolve multiple parallel issues routinely and prioritise workloads. Investigate issues, develop fixes and perform general maintenance and administration. Other tasks include adding new system functionality through enhancements and performance. Good communication skills are essential with the ability to engage stakeholders and overcome barriers to progress and extract issue resolutions. Out of hours support overnight and at weekends (part of an on-call rota) is frequently needed. Strong business knowledge is beneficial for working with business teams during investigations. Whilst full scale coding and technical development isn’t expected minor code changes and testing will be required. This role will also involve some mentoring of offshore staff. RESOURCES MANAGEMENT Management responsibility for...