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26 Application Support jobs

London Stock Exchange Group
Full time
 
Senior Application Support Analyst
London Stock Exchange Group London, United Kingdom
JOB PURPOSE The application support Analyst needs to be highly motivated and comfortable working in a high tempo environment.  Must demonstrate ability to resolve multiple parallel issues routinely and prioritise workloads. Investigate issues, develop fixes and perform general maintenance and administration. Other tasks include adding new system functionality through enhancements and performance. Good communication skills are essential with the ability to engage stakeholders and overcome barriers to progress and extract issue resolutions. Out of hours support overnight and at weekends (part of an on-call rota) is frequently needed. Strong business knowledge is beneficial for working with business teams during investigations. Whilst full scale coding and technical development isn’t expected minor code changes and testing will be required. This role will also involve some mentoring of offshore staff. RESOURCES MANAGEMENT Management responsibility for...

Jun 03, 2023
London Stock Exchange Group
Full time
 
L2 Application Support Engineer
London Stock Exchange Group London, United Kingdom
As a member of the London Stock Exchange, you will become a member of the new L2 Application Support team based Capital Markets Foreign Exchange Division. You will be responsible for production support activities of all the applications in the CMFX bucket, and will be working with teams in the UK, US, Sri Lanka, and Singapore to ensure near 100% availability. As a member of the IT Capital Markets FX Support Team, you will be involved with handling user support issues, problem analysis, and bug fixes with deep-dive analysis into key applications. The London Stock Exchange is one of the world's most respected financial institutions, with a history of over two centuries of quality, innovation, and success. An important and growing presence worldwide, we offer careers providing endless opportunity. Responsibilities Acts as the point of contact and escalation for support groups and internal businesses during recovery of major incidents and provide technical or domain expertise....

Jun 02, 2023
London Stock Exchange Group
Full time
 
Analyst - Index Product Support
London Stock Exchange Group Charlotte, NC, USA
Role Profile Position Overview The FTSE Russell Product Management team is responsible for delivering indexes, data products and services that meet targeted client segment needs globally, both launching new products and running the existing offerings. Key functions within Product Management includes strategy, commercials, delivery and client engagement. Currently, the Product Management team is present in the following locations: Fort Mill, Hong Kong, London, New York, and Seattle. The Index Product Analyst will be a part of a technical product support “center of excellence” that reinforces Index Product Managers, Index Management, Client Service, Index Delivery and Sales teams globally by delivering repeatable, high quality analysis and output. The role and team are located in Fort Mill, South Carolina. Responsibilities Develop a broad knowledge of FTSE Russell index products and processes, including index file structures and content, data delivery...

Jun 02, 2023
London Stock Exchange Group
Full time
 
L2 Application Support Engineer
London Stock Exchange Group 10 Paternoster Sq., London EC4M 7LS, UK
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ...

Jun 02, 2023
London Stock Exchange Group
Full time
 
L2 Application Support Engineer
London Stock Exchange Group London, United Kingdom
Job Description As a member of the London Stock Exchange, you will become a member of the new L2 Application Support team based Capital Markets Foreign Exchange Division. You will be responsible for production support activities of all the applications in the CMFX bucket, and will be working with teams in the UK, US, Sri Lanka, and Singapore to ensure near 100% availability. As a member of the IT Capital Markets FX Support Team, you will be involved with handling user support issues, problem analysis, and bug fixes with deep-dive analysis into key applications. The London Stock Exchange is one of the world's most respected financial institutions, with a history of over two centuries of quality, innovation, and success. An important and growing presence worldwide, we offer careers providing endless opportunity. Responsibilities Acts as the point of contact and escalation for support groups and internal businesses during recovery of major incidents and provide technical or...

Jun 02, 2023
London Stock Exchange Group
Full time
 
Senior Application Support Analyst
London Stock Exchange Group London, United Kingdom
JOB PURPOSE The application support Analyst needs to be highly motivated and comfortable working in a high tempo environment.  Must demonstrate ability to resolve multiple parallel issues routinely and prioritise workloads. Investigate issues, develop fixes and perform general maintenance and administration. Other tasks include adding new system functionality through enhancements and performance. Good communication skills are essential with the ability to engage stakeholders and overcome barriers to progress and extract issue resolutions. Out of hours support overnight and at weekends (part of an on-call rota) is frequently needed. Strong business knowledge is beneficial for working with business teams during investigations. Whilst full scale coding and technical development isn’t expected minor code changes and testing will be required. This role will also involve some mentoring of offshore staff. RESOURCES MANAGEMENT Management responsibility for...

Jun 02, 2023
London Stock Exchange Group
Full time
 
Senior Application Support Analyst
London Stock Exchange Group New York, NY, USA
The application support Analyst needs to be highly motivated and comfortable working in a high tempo environment.  Must demonstrate ability to resolve multiple parallel issues routinely and prioritise workloads. Investigate issues, develop fixes and perform general maintenance and administration. Other tasks include adding new system functionality through enhancements and performance. Good communication skills are essential with the ability to engage stakeholders and overcome barriers to progress and extract issue resolutions. Out of hours support overnight and at weekends (part of an on-call rota) is frequently needed. Strong business knowledge is beneficial for working with business teams during investigations. Whilst full scale coding and technical development isn’t expected minor code changes and testing will be required. This role will also involve some mentoring of offshore staff. KEY RESPONSIBILITIES * An essential member of the application support team...

Jun 02, 2023
London Stock Exchange Group
Full time
 
Senior Application Support Analyst
London Stock Exchange Group London, United Kingdom
JOB PURPOSE The application support Analyst needs to be highly motivated and comfortable working in a high tempo environment.  Must demonstrate ability to resolve multiple parallel issues routinely and prioritise workloads. Investigate issues, develop fixes and perform general maintenance and administration. Other tasks include adding new system functionality through enhancements and performance. Good communication skills are essential with the ability to engage stakeholders and overcome barriers to progress and extract issue resolutions. Out of hours support overnight and at weekends (part of an on-call rota) is frequently needed. Strong business knowledge is beneficial for working with business teams during investigations. Whilst full scale coding and technical development isn’t expected minor code changes and testing will be required. This role will also involve some mentoring of offshore staff. RESOURCES MANAGEMENT Management responsibility for...

Jun 02, 2023
London Stock Exchange Group
Full time
 
Senior Application Support Analyst
London Stock Exchange Group New York, NY, USA
The application support Analyst needs to be highly motivated and comfortable working in a high tempo environment.  Must demonstrate ability to resolve multiple parallel issues routinely and prioritise workloads. Investigate issues, develop fixes and perform general maintenance and administration. Other tasks include adding new system functionality through enhancements and performance. Good communication skills are essential with the ability to engage stakeholders and overcome barriers to progress and extract issue resolutions. Out of hours support overnight and at weekends (part of an on-call rota) is frequently needed. Strong business knowledge is beneficial for working with business teams during investigations. Whilst full scale coding and technical development isn’t expected minor code changes and testing will be required. This role will also involve some mentoring of offshore staff. KEY RESPONSIBILITIES * An essential member of the application support team...

Jun 01, 2023
fiserv
Full time
 
Specialist, Application Support
fiserv Pune - Trion Business Park, India
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Specialist, Application Support Job Purpose What does a great Application support do in Fiserv ? As a Technical Operations Analyst, you will assume a key role in the day-to-day operations of the Technology Operation group within Card Services’ IT Operations.  A hands-on candidate, you will be responsible for working with a team of associates and contractors, assigned projects, on-call escalations, service continuity and requests for immediate...

May 31, 2023
Nasdaq
Full time
 
Application Support Engineer
Nasdaq Sydney NSW, Australia
Why Nasdaq   When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.     Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.     Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our...

May 31, 2023
London Stock Exchange Group
Full time
 
L2 Application Support Engineer
London Stock Exchange Group London, United Kingdom
As a member of the London Stock Exchange, you will become a member of the new L2 Application Support team based Capital Markets Foreign Exchange Division. You will be responsible for production support activities of all the applications in the CMFX bucket, and will be working with teams in the UK, US, Sri Lanka, and Singapore to ensure near 100% availability. As a member of the IT Capital Markets FX Support Team, you will be involved with handling user support issues, problem analysis, and bug fixes with deep-dive analysis into key applications. The London Stock Exchange is one of the world's most respected financial institutions, with a history of over two centuries of quality, innovation, and success. An important and growing presence worldwide, we offer careers providing endless opportunity. Responsibilities Acts as the point of contact and escalation for support groups and internal businesses during recovery of major incidents and provide technical or domain expertise....

May 29, 2023
London Stock Exchange Group
Full time
 
Analyst - Index Product Support
London Stock Exchange Group Charlotte, NC, USA
Role Profile Position Overview The FTSE Russell Product Management team is responsible for delivering indexes, data products and services that meet targeted client segment needs globally, both launching new products and running the existing offerings. Key functions within Product Management includes strategy, commercials, delivery and client engagement. Currently, the Product Management team is present in the following locations: Fort Mill, Hong Kong, London, New York, and Seattle. The Index Product Analyst will be a part of a technical product support “center of excellence” that reinforces Index Product Managers, Index Management, Client Service, Index Delivery and Sales teams globally by delivering repeatable, high quality analysis and output. The role and team are located in Fort Mill, South Carolina. Responsibilities Develop a broad knowledge of FTSE Russell index products and processes, including index file structures and content, data delivery...

May 29, 2023
Nasdaq
Full time
 
Application Support Analyst
Nasdaq Manila, Metro Manila, Philippines
Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer As an Application Support...

May 26, 2023
London Stock Exchange Group
Full time
 
L2 Application Support Engineer
London Stock Exchange Group 10 Paternoster Sq., London EC4M 7LS, UK
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ...

May 16, 2023
London Stock Exchange Group
Full time
 
L2 Application Support Engineer
London Stock Exchange Group London, UK
Job Description As a member of the London Stock Exchange, you will become a member of the new L2 Application Support team based Capital Markets Foreign Exchange Division. You will be responsible for production support activities of all the applications in the CMFX bucket, and will be working with teams in the UK, US, Sri Lanka, and Singapore to ensure near 100% availability. As a member of the IT Capital Markets FX Support Team, you will be involved with handling user support issues, problem analysis, and bug fixes with deep-dive analysis into key applications. The London Stock Exchange is one of the world's most respected financial institutions, with a history of over two centuries of quality, innovation, and success. An important and growing presence worldwide, we offer careers providing endless opportunity. Responsibilities Acts as the point of contact and escalation for support groups and internal businesses during recovery of major incidents and provide technical or...

May 16, 2023
ION Group
Full time
 
Application Support Analyst
ION Group Milan, Metropolitan City of Milan, Italy
We are looking for a Application Support Analyst that will be involved in the current and future delivery support and maintenance of ION and LIST services. You will play a key role in assist customers both from technical and functional point of view.   Your responsibilities Manage and optimize existing and new application functions;  Ensure the optimal use of the application by the end-users;  Monitor and control the quality of datasets on a daily basis;  Be point of contact for the end-users and handle system issues;  Perform incident management;  Configure and test functionalities;  Support the team in defining and analyzing user requirements;  Develop and maintain functional documentation;  Perform user training.    Your skills, experience, and qualifications Bs or Ms in a financial or technical related field is preferred; 1.5 year's experience in a similar role in fintech field; Basic knowledge of SQL language;  Client-focus...

May 15, 2023
fiserv
Full time
 
Technical Product Support, Professional
fiserv Omaha, NE, USA
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Product Support, Professional Job Purpose Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or...

May 12, 2023
fiserv
Full time
 
Specialist, Application Support
fiserv Pune - Trion Business Park, India
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Specialist, Application Support Job Purpose What does a great Application Support do in Fiserv? Consults with project and application teams on the support existing business systems applications and demonstrates proficiency and leadership within agile methodologies. Balances and prioritizes project work efficiently. Develops high performance micro services and sets high standards of code quality   What you will do The candidate for...

May 12, 2023
London Stock Exchange Group
Full time
 
Senior Application Support Analyst
London Stock Exchange Group London, United Kingdom
Role Purpose Highly experienced Murex application support Analyst with an in depth knowledge of its technical architecture and business context to join the production support team.  Also expected to support multiple simultaneous projects and service releases. Investigate issues, develop fixes and perform general maintenance and administration. New functionality through enhancements and performance tuning is also required. Out of hours support overnight and at weekends (part of an on-call rota) is frequently needed. Strong business knowledge is required for working with business teams during investigations. Need to be subject matter experts in the technologies used by the applications supported. Whilst full scale coding and technical development isn’t expected minor code changes and testing will be required. Must be self-motivating with the ability to prioritise workload. This role will also involve some mentoring of offshore staff. Role Responsibilities Act as...

May 06, 2023
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