Full time
London Stock Exchange Group
Citibank Plaza Icbc Tower, 3號 Garden Rd, Central, Hong Kong
This position retains and grows revenue and market share at designated accounts to maximize customer satisfaction and achieve company's strategic objectives. Develops and maintains client relationships to ultimately drive revenue growth. Responsibilities Manages, retains and grows revenue, responsible for new business development and new sales Establishes strong, long-term customer relationships and cultivate new business opportunities Collaborates with account team and/or other business units where required and has oversight of all account activities Responsible for forecasting, keeps management in touch with business development activities in a timely fashion, gathers intelligence on competitor activity, and gives feedback to other internal stakeholders Acts as point of contact for the client, provides escalation path to and from Service and attends to customer issues promptly as appropriate Tracks customer activity in internal systems in order to execute...