Full time
ION Group
Sophia Antipolis, France
The Role: The functional trainer plays a key role in transferring knowledge on ION products to our customers and ION internal staff, with direct impact on customer satisfaction and efficient utilization of our solutions. The Suite training team is responsible for the development, maintenance and delivery of the functional software training sessions which are delivered to ION customers. This role includes training material writing, software functional configuration and testing, on-site or remote customer training delivery. Regular traveling is needed for onsite training sessions delivery, with potential traveling on week-ends. In case of remote training sessions delivered to a customer in a different time zone, it will be required to adjust working times accordingly. The role can be based anywhere. Key Responsibilities: Maintaining and developing Suite training material, composed of slides and practical hands-on exercises and solutions. Keeping up-to-date...