158 Executive jobs

CO Frontline Support – Trading Systems group is looking for a Trade Support Executive to be part of our growing FX Support team. This role will be responsible to log all inquiries, and track every ticket through to resolution in Salesforce CRM tool, handle all incoming inquiries from external clients, internal Sales partners, and other stakeholders. As a Trade Support Executive, you will provide technical, trade, and functional support for Refinitiv transactions platforms and may work in conjunction with other technical teams (Application, Network and Development teams) to provide an exceptional level of service to all internal and external customers. Role Responsibilities Provides first level technical and functional support for FX/Money Market trading applications and/or API’s Troubleshoots customer issues using a wide range of technical skills and appropriate business knowledge Researches problems thoroughly, test solutions and provide technical or functional recommendations...

Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction. Logging and classifying all calls and requests for assistance in the customer relationship management system. Filter and escalate enquiries relating to other aspects of the Refinitiv business and handover to the appropriate department. Manage the resolution process for customers relating to data and applications, and technical for Refinitiv products and services. Track enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction. Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur. Identify and escalate problems affecting a number of customers or influencing the timely resolution of one customer’s enquiry. This would include escalations to the team leader and other...

Role Responsibilities & Key Accountabilities: - Works mainly independently to solve client queries and largely follows precedents, having basic knowledge of specialized concepts - Provides second level specialized technical support to various users and corporate IT administration teams at customer accounts. - Troubleshoots, researches, and answers client inquiries of a technical nature around the technical specifications of the product to work properly, including but is not limited to configuration, connectivity, installation, operating systems, version update, maintenance activities, and accessibility issues. - Works with internal and external parties, including vendors, developers and product managers to resolution. - Performs customer site break fix activities remotely (or dispatches to site when required) using global consistent methodologies and tools. - Ensures the accurate delivery of information and resolution. - Maintains a strong understanding of standard customer...

Role Responsibilities Provide first level support covering application usability & customization; content search, explanation & integrity for Trading, and Wealth Management customers  Effective servicing of cases and strict adherence to case query handling procedures. Follow the appropriate procedures to respond to complaints, escalations and outages. Maintain trusted relationship to with customers to provide additional information, updates, and resolution to issues. Meet all access targets across telephony, electronic and live chat channels.  Identify and refer problems affecting customers and influence the timely resolution of customers’ enquiry, including referrals. This would include escalation to Customer Support Team Manager and liaising with different parts of the organization as appropriate. Build and maintain local and overseas relationships with other Frontline teams, Advanced Support, Workflow Specialists and other resolver groups across the organization...

Role Responsibilities & Key Accountabilities: - Responds to customers inquiries of medium complexity via email. - Provides resolution to clients queries which may include but not limited to content explanation, product functionality how to, product feedback, password assistance, billing inquiry, etc. - May work on issues of medium complexity involve interpreting the needs of the customer, determining the solution to the problem and assessing any downstream impact. - Knows, understands and applies company policy and procedures to resolve customer issues. - Logs and classifies all calls and requests for assistance in CRM (Salesforce). - Tracks inquiry resolution progress and where appropriate, actively call customers with a status update or resolution. Qualifications & Experience: - Limited previous experience in customer support functions - Applies general knowledge of business, developed through education, to make informed judgements. At LSEG, we...

Role Profile The main purpose of this role is to manage the day to day billing of the different service lines pertaining to the London Stock Exchange for existing customers, and any potential customers, making sure that processes and policies are adhered to and pre-determined functional and organizational objectives, KPI’s and schedules are met. Key Responsibilities  The selected candidate will have ownership for: Support the Assistant Manager and Associate Managers in the set up and invoicing of all new business contracts Managing the inter sales inbox, ensuring all contract stages are logged in to support new business calculations and all contracts are appropriately booked within each quarter Monitoring and tracking the status of contracts between sales, legal and the end customers Completion of new business contract checklist for use in the review of the billing and contract set up Preparing credit notes and re-bills with associated paperwork and distribution...

Role Responsibilities & Key Accountabilities: - Responds to customers inquiries of medium complexity via phone, email and chat. - Provides resolution to clients queries which may include but not limited to content explanation, product functionality how to, product feedback, password assistance, billing inquiry, etc. - May work on issues of medium complexity involve interpreting the needs of the customer, determining the solution to the problem and assessing any downstream impact. - Knows, understands and applies company policy and procedures to resolve customer issues. - Logs and classifies all calls and requests for assistance in CRM (Salesforce). - Tracks inquiry resolution progress and where appropriate, actively call customers with a status update or resolution. Qualifications & Experience: - Limited previous experience in customer support functions - Applies general knowledge of business, developed through education, to make informed judgements. At LSEG, we believe...

CO Frontline Support – Trading Systems group is looking for a Trade Support Executive to be part of our growing FX Support team. This role will be responsible to log all inquiries, and track every ticket through to resolution in Salesforce CRM tool, handle all incoming inquiries from external clients, internal Sales partners, and other stakeholders. As a Trade Support Executive, you will provide technical, trade, and functional support for Refinitiv transactions platforms and may work in conjunction with other technical teams (Application, Network and Development teams) to provide an exceptional level of service to all internal and external customers. Role Responsibilities Provides first level technical and functional support for FX/Money Market trading applications and/or API’s Troubleshoots customer issues using a wide range of technical skills and appropriate business knowledge Researches problems thoroughly, test solutions and provide technical or functional recommendations...

Role Purpose: Seeks new business opportunities and contributes to the sale of standard offerings, supporting the implementation and development of targeted sales campaigns! Role Responsibilities Developing and executing on sales business plans to achieve or exceed individual sales targets. Complete license reviews for assigned accounts within a specific territory. License Reviews require planning detailed execution of work; review license subject to contract, interviewing staff at all levels, evaluating information, and preparing working papers, settlement of any claims for unpaid data usage and production of reports for client signature according to the department procedures and standards. Identifies a strategy and implementation plan to drive retention in their client base and communicates offering to wider team. This role involves occasional travel, and time at client sites. Key Behaviors: Cultivates customer relationships. Analyze problems to identify the most...

Role Responsibilities & Key Accountabilities: - Responds to customers inquiries of medium complexity via phone, email and chat. - Provides resolution to clients queries which may include but not limited to content explanation, product functionality how to, product feedback, password assistance, billing inquiry, etc. - May work on issues of medium complexity involve interpreting the needs of the customer, determining the solution to the problem and assessing any downstream impact. - Knows, understands and applies company policy and procedures to resolve customer issues. - Logs and classifies all calls and requests for assistance in CRM (Salesforce). - Tracks inquiry resolution progress and where appropriate, actively call customers with a status update or resolution. Qualifications & Experience: - Limited previous experience in customer support functions - Applies general knowledge of business, developed through education, to make informed judgements. At LSEG, we believe...

Responsibilities Provide first level support covering application usability & customization; content search, explanation & integrity for Trading, Risk Management, Media and Wealth Management customers  Effective servicing of cases and strict adherence to case query handling procedures. Follow the appropriate procedures to respond to complaints, escalations and outages. Maintain trusted relationship to with customers to provide additional information, updates, and resolution to issues. Meet all access targets across telephony, electronic and live chat channels.  Identify and refer problems affecting customers and influence the timely resolution of customers’ enquiry, including referrals. This would include escalation to Customer Support Team Manager and liaising with different parts of the organization as appropriate. Build and maintain local and overseas relationships with other Frontline teams, Advanced Support, Workflow Specialists and other resolver groups across...

S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility. We are looking for a self-starter, results-driven, sales professional to actively prospect, identify and manage relationships with emerging automakers (OEMs). Position would interact with multiple client personas including strategic planning, finance, sales and sales operations, marketing, parts and service, and procurement. The Sales Executive will work closely with the Account Manager and be responsible...

What is your role? Are you a master of words? Do you look at some B2B companies’ social media channels and think “How on earth is that going to drum up business? I could teach them a thing or two.” Of course you do. Well, that’s great news, because we’re looking for a social media executive just like you, who can help us build channels and content for Wise Business.   In this newly created role, you’ll own the performance and growth of our organic business social media channels on LinkedIn and Twitter,  targeting companies of all shapes and sizes - from sole traders and microbusinesses to SMBs and enterprise customers. You’ll join our Organic Content team (we’re lovely, promise) which sits within the Performance Marketing Tribe.  As part of your role, you’ll need to constantly keep an eye on new Social Media trends in the B2B and FinTech space as well as new platforms (we have ambitious plans to launch our presence on emerging channel s in future - bonus points if...

What is your role? Are you a master of words? Do you look at some B2B companies’ social media channels and think “How on earth is that going to drum up business? I could teach them a thing or two.” Of course you do. Well, that’s great news, because we’re looking for a social media executive just like you, who can help us build channels and content for Wise Business.   In this newly created role, you’ll own the performance and growth of our organic business social media channels on LinkedIn and Twitter,  targeting companies of all shapes and sizes - from sole traders and microbusinesses to SMBs and enterprise customers. You’ll join our Organic Content team (we’re lovely, promise) which sits within the Performance Marketing Tribe.  As part of your role, you’ll need to constantly keep an eye on new Social Media trends in the B2B and FinTech space as well as new platforms (we have ambitious plans to launch our presence on emerging channel s in future - bonus points if...

About the role:  Founded in 2011, Wise’s mission is money without borders - so people and businesses can send, receive and spend money anywhere around the world effortlessly and at fair pricing, whenever, wherever. Fast forward to today and we help over 12 million customers move over £6 billion per month.  We’re looking for a driven and curious junior affiliate specialist to join our Affiliates & Partnerships team to help us manage partnerships and ensure success of our affiliate program. The Affiliates & Partnerships team sits within the Marketing tribe. Our vision is to build the best partnerships programme so that any person or business can recommend Wise to their audience. We make sure they have all the resources they need, are rewarded fairly and the partnership is sustainable. We work with a whole range of partners across the globe, from comparison sites, investment bloggers, YouTubers through to online marketplaces and company formation agents. This...

Digital PR Executive  CMC Markets is looking for a Digital PR Executive to be responsible for the continued development of our in-house efforts to aid with organic growth. You will be given the opportunity to get involved in the entire creative process overseeing ideation, creation, visualisation of data and retrospect. We are looking for someone that can turn data and insights into content marketing campaigns for SEO & digital PR. You will have previous experience in turning data into meaningful insights that engage influencers and journalist through assets such as articles, infographics & interactives that assist in delivering backlinks from authoritative sites. We are seeking an individual who has a good level of creative awareness, data analysis skills, stays up to date with current affairs and is looking to take on a new challenge.  We offer high levels of remuneration and appreciate that work-life balance is important – that is why our senior management...

About the Ethereum Foundation The Ethereum Foundation (EF) is a global non-profit organization dedicated to supporting Ethereum and related technologies. Our mission is to do what is best for Ethereum’s long-term success. Our role is to allocate resources to critical projects, to be a valued voice within the Ethereum ecosystem, and to advocate for Ethereum to the outside world. Your mission: Your mission will be to directly support senior decision-makers and their teams, expanding their capacity to perform key functions at the EF.   About you You are organized, efficient, and detail-oriented. You are great at managing your own time and your own to-do list, which lets you support others with their own time & priority management. You are excited and capable to work on many different projects at once , and always flexible when priorities change and new tasks arise. You are always learning, and able to pick up new skills as necessary. You are always...

This is Adyen Adyen is the payments platform of choice for the world's brightest companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated people who help each other do remarkable things every day. We face unique technical situations at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays. We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's top companies like Meta, Uber, L'Oreal, Camper, eBay, GoFundMe, Bonobos, and Spotify.  Digital Marketing Executive, APAC Adyen is looking for a data-driven, proactive and collaborative digital marketing executive. This role will report directly to the Head of Marketing, APAC while collaborating on a day-to-day basis with our Digital Marketing Manager. The digital marketing executive role is focused on driving impact...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Compensation Manager, Executive & Regulatory Adyen is a fast growing FinTech company that operates in a complex regulatory environment. We’re looking for a Compensation Manager, Executive & Regulatory who is excited to join the Global People team to further support the international growth of the company. This role is...

We’re looking for an Executive Assistant to support a Senior Executive on the Ripple leadership team based in San Francisco. As an Executive Assistant at Ripple, you will play an essential role in keeping the team organized and operating effectively. WHAT YOU’LL DO: Provide direct support to two senior company executives Day-to-day management of calendars with heavy scheduling requirements Prioritize conflicting needs - handle matters expeditiously and proactively. Follow-through on projects to successful completion, often with deadline pressures Book and manage travel arrangements and reservations for members of three teams Plan and prepare information for meetings, presentations, interviews, etc.  Take detailed meeting minutes, as needed Arrange and book team outings, lunches, and events Prepare and file executive expense reports Collaborate with other Ripple Executive Assistants, as needed WHAT WE’RE LOOKING FOR: 8+...